Senior Administrator - CFHD

Job description

Job summary

Join Our Team! Ifyou are someone who thrives on keeping things running smoothly, loves being thefriendly face people rely on, and takes pride in organised, accurate work, thisrole will suit you perfectly!

We are seeking aproactive and highly organised Business Support Senior Administrator to joinour friendly team based at either Capital Court in Exeter or Oaklands Court in Tiverton. Youmay, however, be asked to occasionally work from either CFHD office.

This pivotal role provides essential administrative and customer facing support to our pathways, helping to ensure the smooth,efficient, and professional running of the service each day.

You will work closely with your business support colleagues,frontline clinicians, and managers delivering collaborative, accurate, andreliable secretarial and administrative support across the team.

This is a permanent position working 37.5 hours perweek.

Main duties of the job

• Diary management
• Use of electronicsystems
• Preparation ofelectronic files
• Producing lettersand reports
• Assisting withreporting and compilation of data
• Processing ofincoming correspondence
• Providing excellentcustomer service by responding to face to face and telephone queries in atimely and accurate way
• Support to clinicalteam members
• Generaladministrative tasks

About us

At Children and Family Health Devon, we are dedicated toimproving the physical and mental health of children and young people acrossDevon and Torbay. We aim to create an environment where children and youngpeople can thrive and are committed to reducing health inequalities andproviding specialised support, empowering them to lead healthy, fulfillinglives.

Our children andyoung people say

We would like thepeople who work for Children and Family Health Devon to be understanding,patient and respectful. They should be trustworthy and make us feel safe andcomfortable. It is important that they use their skills and experience tolisten carefully in a non-patronising and non-judgemental way. When staff arepositive and friendly, they help to create an environment that is informal andwithout pressure.

Who we are

We are an alliance of NHS organisations led by DevonPartnership Trust. We are a group of professionals including psychologists,psychiatrists, occupational therapists, speech and language therapists,physiotherapists, nurses and many other professions.

Join us inbeautiful Devon

With access to moors, sea and cities, there are plenty ofopportunities to enjoy Devon. Whether you enjoy spending time in the culturalhub of Exeter, exploring the Jurassic coastline or discovering the worldsurfing reserve in North Devon there really is something for everyone.

Job description

Job responsibilities

FullVacancy details can be found on the attached Job Description/PersonSpecification. Please refer to your suitability to the post in your supportinginformation from the role requirements or person specification.

Job description
Job responsibilities

FullVacancy details can be found on the attached Job Description/PersonSpecification. Please refer to your suitability to the post in your supportinginformation from the role requirements or person specification.

Person Specification

Experience

Essential

• Computer literate
• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
• Willing to undertake training relevant to the post
• Clerical, administrative or reception experience (minimum 1 year)

Desirable

• Good knowledge of a wide range of office procedures
• Clerical, administrative or reception experience (minimum 2 years)
• Experience within a customer care, healthcare, education or social care setting

Qualifications

Essential

• Good general education e.g. GCSEs or equivalent

Desirable

• NVQ level 3 Business Administration or equivalent experience

Person Specification
Experience

Essential

• Computer literate
• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
• Willing to undertake training relevant to the post
• Clerical, administrative or reception experience (minimum 1 year)

Desirable

• Good knowledge of a wide range of office procedures
• Clerical, administrative or reception experience (minimum 2 years)
• Experience within a customer care, healthcare, education or social care setting

Qualifications

Essential

• Good general education e.g. GCSEs or equivalent

Desirable

• NVQ level 3 Business Administration or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Devon Partnership NHS Trust
Address

Children & Family Health Devon

Unit 1

Capital Court, Bittern Road, Sowton Industrial Estate

EXETER

EX2 7FW

United Kingdom

Employer's website