Senior Administrator - CFHD

Job description

Job summary

Join Our Team!If you are someone who thrives on keeping thingsrunning smoothly, loves being the friendly face people rely on, and takes pridein organised, accurate work, this role will suit you perfectly!

We are seeking a proactive and highlyorganised Business Support Senior Administrator to join our friendly team basedat our Lescaze site in Dartington. This pivotal role provides essentialadministrative and customer facingsupport to our MERs pathway, helping to ensure the smooth, efficient, andprofessional running of the service each day.

You will work closely with your businesssupport colleagues, frontline clinicians, and Psychiatry Consultants,delivering collaborative, accurate, and reliable secretarial and administrativesupport across the team.

This is a permanent full time positionworking 37.5 hours per week, however applications for job share arrangements or part time hours of 30 hours per week will also be considered.

Main duties of the job

• Diary Management
• Use of electronicsystems
• Preparation ofelectronic and paper files
• Producing lettersand reports
• Assisting withreporting and compilation of data
• Processing ofincoming correspondence
• Providing excellentcustomer service by responding to face to face and telephone queries in atimely and accurate way
• Support to clinicalteam members
• Generaladministrative tasks

About us

Children and Family Health Devon (CFHD) comprises anAlliance of NHS organisations working together to improve health outcomes forchildren and young people in Devon.

CFHD provides integrated care and treatment for children andyoung people across physical and mental health which are provided by Torbay andSouth Devon Foundation Trust and Devon Partnership Trust. We are workingclosely with other organisations and providers to ensure we deliver localityand county-wide based integrated access to all of our services.

CFHD works closely with our local universities of Plymouth,Exeter & the Peninsula Medical School where we support students in clinicaltraining placements and in addition support our own staff to undertake postgraduate training.

Our integrated care and treatment has beendeveloped and refined in partnership with children, young people and theirfamilies/carers.

Our children andyoung people say

We would like thepeople who work for Children and Family Health Devon to be understanding,patient and respectful. They should be trustworthy and make us feel safe andcomfortable. It is important that they use their skills and experience tolisten carefully in a non-patronising and non-judgemental way. When staff arepositive and friendly, they help to create an environment that is informal andwithout pressure.

Job description

Job responsibilities

FullVacancy details can be found on the attached Job Description/PersonSpecification. Please refer to your suitability to the post in your supportinginformation from the role requirements or person specification.

Job description
Job responsibilities

FullVacancy details can be found on the attached Job Description/PersonSpecification. Please refer to your suitability to the post in your supportinginformation from the role requirements or person specification.

Person Specification

Experience

Essential

• Computer Literate
• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
• Willing to undertake training relevant to the post
• Clerical, administrative or reception experience (minimum 1 year)

Desirable

• Good knowledge of a wide range of office procedures
• Clerical, administrative or reception experience (minimum 2 years)
• Experience within a customer care, healthcare, education or social care setting

Qualifications

Essential

• Good general education e.g. GCSEs or equivalent

Desirable

• NVQ level 3 Business Administration or equivalent experience

Person Specification
Experience

Essential

• Computer Literate
• Good working knowledge of Microsoft Office packages including Outlook, Word, Excel
• Willing to undertake training relevant to the post
• Clerical, administrative or reception experience (minimum 1 year)

Desirable

• Good knowledge of a wide range of office procedures
• Clerical, administrative or reception experience (minimum 2 years)
• Experience within a customer care, healthcare, education or social care setting

Qualifications

Essential

• Good general education e.g. GCSEs or equivalent

Desirable

• NVQ level 3 Business Administration or equivalent experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Devon Partnership NHS Trust
Address

Children & Family Health

Lescaze Offices, Shinners Bridge

Dartington

TOTNES

Devon

TQ9 6JD

United Kingdom

Employer's website