Secretarial Assistant - Audiology

Job description

Job summary

Great administration helps keep busy clinics running.

Join our Audiology team at Peterborough City Hospital as a Secretarial Assistant. You'll provide essential administrative support, helping patients receive timely information and keeping their care moving.

If you have office experience, strong organisational skills and enjoy a varied, busy working day, we'd love to hear from you.

Main duties of the job

From typing clinic letters and updating patient records to answering telephone enquiries, you'll help keep our busy service organised and responsive.

You'll manage competing priorities, ensure information is accurate and work closely with clinical and administrative colleagues to support the smooth running of our clinics.

About us

At North West Anglia NHS Foundation Trust, every role contributes to patient care. Join a team where your administration skills make a difference, with training to help you develop your knowledge and confidence within Audiology.

Job description

Job responsibilities

Were looking for someone with previous secretarial or office experience who communicates clearly, pays attention to detail and can prioritise work to meet deadlines.

Youll bring a helpful, professional approach to patient enquiries and handle sensitive information with care. Previous NHS experience is desirable but not essential.

Please see the attached job description and person specification for full details.

Job description
Job responsibilities

Were looking for someone with previous secretarial or office experience who communicates clearly, pays attention to detail and can prioritise work to meet deadlines.

Youll bring a helpful, professional approach to patient enquiries and handle sensitive information with care. Previous NHS experience is desirable but not essential.

Please see the attached job description and person specification for full details.

Person Specification

Application form and interview

Essential

• Educated to GCSE level standard English Language at Grade A - C (or equivalent)
• Previous Secretarial/Office experience
• Demonstrate an understanding of customer care/ability to work with sensitive and confidential information
• Good standard of written and verbal communication at all levels
• Ability to prioritise workload and work under pressure to ensure deadlines are achieved
• Organisational skills and a flexible approach to work

Desirable

• NVQ 2 in Business Administration
• Experience of using MS Office, particularly MS Word and Outlook
• Experience of using Hospital systems

Person Specification
Application form and interview

Essential

• Educated to GCSE level standard English Language at Grade A - C (or equivalent)
• Previous Secretarial/Office experience
• Demonstrate an understanding of customer care/ability to work with sensitive and confidential information
• Good standard of written and verbal communication at all levels
• Ability to prioritise workload and work under pressure to ensure deadlines are achieved
• Organisational skills and a flexible approach to work

Desirable

• NVQ 2 in Business Administration
• Experience of using MS Office, particularly MS Word and Outlook
• Experience of using Hospital systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

North West Anglia NHS Foundation Trust
Address

Peterborough City Hospital

Peterborough

PE3 9GZ

United Kingdom

Employer's website