Job description
Detailed job description and main responsibilities Please refer to Job description and person specification for outline of skills, knowledge and experience required.Successful applicants will be required to demonstrate alignment with the Trust's values - A
ccountability, Inclusion, Compassion, and Empowerment, alongside fulfilling the duties detailed in the attached Job Description and Person Specification.
Person specificationEducaation/Qualifications Essential criteria - Good literacy and numeracy, general education
- NVQ Level 3 Care Certificate or equivalent experience
Desirable criteria - Computer qualification or equivalent experience
Experience Essential criteria - Experience of working with the general public/children/parents
- Experience of working in a customer service role
- Team working
Desirable criteria - Experience of working in a health care environment
- Experience of working in a school environment
- Knowledge of stock ordering procedures
Skills and Knowledge Essential criteria - Understanding of the need for confidentiality and management of sensitive records
- Understanding of Equality, Diversity and Inclusion
- Competent in the use of Microsoft Office (e.g., Word, PowerPoint, Excel, and Outlook) with experience of inputting to databases, spreadsheets and/or other IT systems and business applications used in the office environment
- Able to complete data entry efficiently whilst maintaining accuracy
- Excellent verbal and written communication skills
- Demonstrates excellent customer service skills
- Able to prepare routine correspondence independently
- Able use own initiative to plan and prioritise own workload to meet deadlines
- Ability work effectively in a team
- Good time management
- Excellent attention to detail
- Ability to work and adapt to a changing environment
- Ability to work autonomously and make decisions
- Evidence of excellent organisational skills
- Self-motivated
- Reliable, flexible & adaptable
- Ability to use initiative/problem solving skills
- Ability to stay calm and focused in a potentially noisy environment (school settings)
Desirable criteria - Experience of working in an environment requiring an awareness of safeguarding children, vulnerable adults or complex medical needs
We review all applications carefully to ensure fairness and verify references. At interview, you will be asked about your experience, so be honest and ensure all information is accurate. The use of AI during interviews is not permitted.
If you use AI or other tools to support your application, it must reflect your own skills, knowledge, and experience. Supporting information should be in your own words and include your personal insights. AI can assist with drafting but may produce generic or inaccurate content. Applications that rely heavily on AI may lack authenticity and reduce your chances of success.
Due to high application volumes, this vacancy may close early. Please apply promptly if you meet the Person Specification. Only candidates who clearly demonstrate how they meet the criteria will be shortlisted. Interview details will be emailed after the closing date - please check your inbox regularly.
CLCH Trust does not recommend relying solely on AI when completing your application.
CLCH Commitment to Equality, Diversity, and InclusionCLCH is proud to be a Disability Confident Committed employer. We believe that a diverse and inclusive workforce is essential for providing exceptional patient care. We are dedicated to attracting and retaining talent from all backgrounds, including ethnic minorities, the LGBTQ+ community, and people with disabilities.
As a Disability Confident employer, we pledge to:
• Guarantee an interview to all disabled applicants who meet the essential criteria for a role.
• Provide reasonable adjustments to support diverse needs throughout the recruitment and employment process.
• Challenge misconceptions about disability and foster an inclusive culture for everyone.
We are committed to building a workplace where all staff feel valued and have the opportunity to thrive. Simply let us know how we can support you.
Learn more about our equal opportunities policy on our website: Equal opportunities: Central London Community Healthcare NHS Trust