Regulatory Reporting Client Service/Support Professional

Job description

Job Description:

Job Title: Regulatory Reporting Client Service/Support Professional

Corporate Title: Up to Assistant Vice President

Location: Chester

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.

Role Description:

We are looking for a client reporting professional to join our wider transaction reporting control group, in the client reporting team. The client reporting team have 17 professionals across London, Chester and India. This will be a varied position, with regulatory, client service and control elements to it. The role covers reporting services for EMIR, MiFID, ASIC and SFTR.

Responsibilities:

• You will log, monitor and answer queries from internal / external clients and regulators.
• You will produce and distribute daily / weekly metrics for reporting, onboarding, client queries and resolutions.
• You will monitor and track issues through to resolution, providing backloading and update requests.
• You will input into the design and build of ongoing quality assurance to confirm completeness, accuracy and timeliness of reporting.
• You will identify and provide solutions to continually improve processes, software and services to clients.
• You will liaise with internal stakeholders across the transaction Reporting Control group to remediate exceptions in a timely manner.
• You will own both short & long term projects relating to new regulations.
• You will work closely with both the client reporting & Enhanced Quality Assurance (EQA) teams to enhance current control framework for delegated service clients.

What we are looking for:

• You will have experience in a regulatory environment, ideally with one or more of EMIR, MiFID, ASIC or SFTR.
• You will have efficient data analysis skills, being able to reconcile large data sets.
• You will be proficient with Microsoft Office suite, specifically Excel.
• You will have the ability to manage your work workload to tight timeframes and deadlines.

Skills that will help (optional):

• Project management experience would be advantageous.
• Having an excellent attention to detail would be advantageous.
• Having an analytical mindset would be advantageous.

Benefits of working at Bank of America

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland's most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long term success. It's important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer, and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

Learn more about this role