Receptionist/Medical Secretary

Job description

Job summary

Are you an experienced Receptionist/Clinical Administrator who is friendly, enthusiastic, forward thinking and works well within a team? Marston Forest Healthcare in Bedfordshire are looking for a highly motivated Clinical Administrator to join our team.

To provide non-clinical and clinical admin support to the Administration and Practice Management Teams, Doctors and Health Professionals, which includes reception duties and admin duties. Candidates will have the initiative and take responsibility for daily decision making; have an innovative approach to problem solving and developing services; ensure effective and efficient delivery of services to meet service demands. In addition the post-holder will be required to prepare and attend meetings as required, and work flexibly to meet departmental and service needs.

Main duties of the job

As a Clinical Administrator you will have the ability to work within a team,have strong communication skills by phone and face to face, be flexible,positive and calm under pressure. As anorganisation we have ambitious plans for the future and are proactive insupporting individuals to develop portfolio careers.

About us

Thepopulation of Cranfield and Marston is expecting to double over the next 5-10years and we are looking for an individual who has the ability to thrive in ateam environment and support the implementation of our organisational plan.

We provide excellent healthcare, with both clinicalstaff consisting of GP's, Nurses, FCP's, Midwives, Mental Health Link Workers,Social Prescriber CAMHS, HCA's and community staff, Clinical Pharmacist andClinical Technicians. and administrative staff, including administrative staff.

Job description

Job responsibilities

The jobdescription is attached, and the pay scale is based on full time hours of 37.5 per week. We are seeking a full time candidate, and expectations can be discussed in depth at the interview. Theideal candidate will have clear and effective communication and organisation skills, which will come naturally to themwhilst supporting colleagues in the delivery of an outstanding patientexperience. Having evidence of delivering a high level of customer care to patientswill be vital in supporting the business in achieving its objectives.

Job description
Job responsibilities

The jobdescription is attached, and the pay scale is based on full time hours of 37.5 per week. We are seeking a full time candidate, and expectations can be discussed in depth at the interview. Theideal candidate will have clear and effective communication and organisation skills, which will come naturally to themwhilst supporting colleagues in the delivery of an outstanding patientexperience. Having evidence of delivering a high level of customer care to patientswill be vital in supporting the business in achieving its objectives.

Person Specification

Qualifications

Essential

• NVQ level 1 or 2 in customer care
• GCSE English, Maths Grade C or above

Desirable

• Ability to use Systm1 software
• Experience in working in Primary Care/NHS
• Ability to use Microsoft Office, Word/Excel

Person Specification
Qualifications

Essential

• NVQ level 1 or 2 in customer care
• GCSE English, Maths Grade C or above

Desirable

• Ability to use Systm1 software
• Experience in working in Primary Care/NHS
• Ability to use Microsoft Office, Word/Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Dr Imran Ismail and Partners T/A Marston Forest Healthcare
Address

59 Bedford Road

Marston Moretaine

Beds

MK43 0LA

United Kingdom

Employer's website