Range Manager

Job description

Location: Cheadle, United Kingdom

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.

Together we offer fantastic opportunities for committed employees to learn and develop their career with us. At Thales UK, we research, develop, and supply technology and services that impact the lives of millions of people each day to make life better, and keep us safer. We innovate across five major industries; Aerospace, Defence, Ground Transportation, Security and Space. Your health and well-being matters to us and that’s why we offer you the flexibility to do what’s important to you; whether that’s part time hours, job sharing, home working, or the ability to flex your start and finish times. Where possible, we support a working pattern that suits your lifestyle and helps you reach your ambitions.

Primary Purpose of Role:

Supporting the availability, reliability and performance of customer assets, the primary purpose of this role is to provide Supply Chain and Asset Management services to the Customer whilst complying with contractual and legal Logistics commitments. 

Reporting to the Availability and Performance Manager (AVPM), the SSOP Range Manager is responsible for managing assets in the Customer/User environment in order to meet the logistic performance criteria of SSOP in an efficient manner.

In addition, the incumbent is to ensure that Customer Service is delivered in a timely manner in accordance with the Contract obligations.

This role is responsible for identifying and developing opportunities for reduction in service delivery costs via innovation and continuous improvements of the supply process.

Principal Relationships:

Relationships will be required to be built and maintained with the following principals:

• Availability and Performance Manager
• Assistant Availability Manager
• Service Delivery Managers
• External and internal stakeholders
• Through Life Support Engineering team
• Programme Management Office
• Trade Compliance, Customer Asset Store, Engineering,  Off-Site Engineering Support Teams, and Design Authorities where applicable
• Liaison with other business functions

Key responsibilities & Accountabilities:

• Working in accordance with Chorus 2 procedures and Customer regulations and legislation, conform to Thales and Authority quality procedures and standard practices.
• From a Performance perspective, manage the assigned assets to meet availability, quality and delivery requirements.
• Liaise with technical support personnel to ensure the relevant asset management and technical support responses to the customer and the Service Delivery Manager are achieved.
• Ownership and update of the Demand Management Tool
• Ownership and update of the Dues In Tracker Tool
• Responsible for the end-to-end management of Dues In
• Liaise on a day-to-day basis with the Customer/User representatives fostering an excellent working relationship in order to ensure Project criteria are met.
• Act as an escalation point of contact for the Service Delivery Manager
• Generate/Input to Project progress reports as required.
• Undertake performance measurement and reporting on asset/component supply and ensure all corrective actions are completed.
• Report on performance of Project requirements, forecasting, and Key Performance Indicators (KPIs).
• Identify and manage risks and opportunities to Project Management.
• Undertake quarterly stock audits
• Provide support to Thales internal and Customer audits, as and when required
• Provide support to the AVPM for the creation of all Contract documents and plans
• Support/Represent Project Management (as required) at Customer progress reviews and Management Reviews.
• Attend and support Team Meetings.
• Participate in training and development activities as identified.
• The jobholder is required to develop networks & build key relationships to obtain ‘buy-in’ and cooperation in order to achieve objectives and fulfil responsibilities.

Experience and Skills:

• Strong logistic supply background
• Detailed knowledge of Asset Management
• Good understanding of DRACAS, Modelling, RM&T, Support Solutions, Engineering Management, and Obsolescence

Education and Qualifications:

Must have technical certificates at National level or above, or recognised military tradesman’s certificates, or equivalent

Behaviours and Values:

• Acts within the Thales 4 key values and demonstrates a professional, committed approach to all tasks undertaken. Displays passion, energy, drive, agility and resilience in achieving work-related goals under difficult circumstances. Enjoys or thrives on developing and performing through teamwork.
• Self-Motivated/flexible with a constructive 'can do' attitude.
• A good problem solver showing initiative and improvisation.
• Able to question / challenge established processes and offer innovative alternatives.
• Demonstrates attention to detail, particularly in investigating problems, and a pride in producing accurate work.
• Must be able to work in a multi-disciplined team environment with Suppliers, Thales employees and Customer present.
• Excellent technical observational and communications skills.

#LI-BA1

In line with Thales' Baseline Security requirements, candidates will be asked to provide evidence of identity, eligibility to work in the UK and employment and/or education history for up to three years. Some vacancies may require full Security Clearance which can require further evidence to be provided. For further details of the evidence required to apply for Baseline and Security Clearance please refer to the Defence Business Services National Security Vetting (DBS NSV) Agency.

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working.

Thales UK is committed to providing an inclusive and barrier-free recruitment process. We will provide reasonable adjustments and support to ensure neuro-diverse applicants or those with a disability or long-term condition can be their best during the recruitment process. To request an adjustment, if you need this job advert in an alternative format or if you have any questions about the recruitment process, please contact Resourcing Ops for mid to senior roles, or the Early Careers Team for graduate and apprentice roles.

Great journeys start here, apply now!