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Job description

About The Role

Do you have a passion for delivering excellent customer service? Are you highly motivated and looking to be part of a dedicated team? Would you like to be a part of one of the largest social housing providers in the South West? If so, we really want to hear from you.

At times our customer's houses need to be repaired and our team are responsible for planning all repairs including delivering cyclical gas and electrical servicing, void checks, planned works and new boiler installs.

The planning team schedule all resources efficiently over a period of days and weeks to ensure that our customers are given a high level quality service with excellent customer care.

This role is being offered on a full time, temporary basis to cover a period of maternity leave, initially for a minimum of 6 months.

Interviews for this role will be held W/C: 25 November 2019.

For further information about this opportunity, please click here to view our candidate information pack.

About The Candidate

To be a successful Planner you should:

  • Be organised; confident in managing diary appointments
  • Be able to think creatively when necessary
  • Be confident in speaking with a variety of customers - both internal and external
  • Have strong administration experience with customer service at the heart of everything you do
  • Have excellent decision making and problem solving skills

You do not need previous experience in a similar role (but if you have that would be brilliant) - this is a busy role, where every day is different so you should be prepared to throw yourself in and learn as you go.

In return, we provide a generous entitlement to paid holiday increasing with length of service, a pension scheme, a healthcare cash back plan, and great opportunities and support to develop your career. We also offer free parking, a car share scheme and an onsite cafe.

About The Company

At LiveWest, we believe in a home for everyone. We own and manage 36,000 homes across the South West, from Cornwall to Gloucestershire.

We take the time to listen to, understand and learn from our customers. We focus on thriving as a business and employer, so we can deliver more homes and even better services.
Job Sector
Financial Services
Job Position
Paraplanning
Estimated Salary
£18,800.00 - £20,900.00
Postal Code
TR14 0EH
Address
Tolvaddon, Camborne TR14 0EH, UK Show on map
Post date
Closing date

Learn more about LiveWest

Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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