Personal Assistant

Job description

Job summary
As Ofgem drives change across Britains energy sector, keeping our operations running smoothly is more important than ever. Were looking for a Personal Assistant (PA) to join us and provide essential support to senior leaders, helping them focus on the priorities that shape Britains energy future.

Ofgem is Great Britains independent energy regulator. Were at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers especially vulnerable people.

This is a permanent opportunity to join Ofgems growing Business Change Directorate, supporting senior leaders at the heart of an organisation undergoing significant change. Youll play an important part in helping the directorate operate effectively, contributing to an environment where your work makes a real difference to the wider organisation.

Youll enjoy a varied and fast-paced working environment, where you'll have the autonomy to manage your workload and make a real difference to the day-to-day running of the directorate. With a broad range of responsibilities and changing priorities, youll have plenty of variety for engagement, and challenges will ensure you are undertaking your best work to date.

Whats more, youll be joining us at an exciting time as we grow and develop our team, and you'll be able to gain superb knowledge of the workings of a major public sector organisation whilst enhancing your portfolio of experience.

Were looking for someone with experience providing high-quality administrative or PA support in a fast-paced environment, alongside strong organisational skills and the ability to manage competing priorities. Youll be experienced in coordinating meetings, governance activities and administrative processes, have excellent communication and stakeholder management skills, and possess the confidence to work proactively with minimal supervision. Strong attention to detail, record-management, and Microsoft 365 skills will be critical, as will experience maintaining trackers, action logs and management information.

In return, youll become part of a supportive and inclusive organisation where your contribution is valued, and your professional development is encouraged. Youll also enjoy a fantastic range of benefits designed to support your wellbeing, financial security and work-life balance, ensuring you feel rewarded both personally and professionally.

We have a critical purpose to protect energy consumers whilst supporting the transition to a cleaner, more sustainable energy system. Join us and help keep the people driving that mission organised, supported and ready to deliver.

Read on and find out more.

Job description

Key Responsibilities:

Executive and Diary Management

• Manage the diaries of SCS, ensuring time is prioritised effectively and aligned to business priorities.

• Anticipate and resolve diary conflicts with tact, discretion and sound judgement in a fast-paced environment.

Meeting and Briefing Support

• Ensure SCS receive accurate, timely papers, briefings and correspondence to enable full preparation for meetings and events.

• Coordinate meeting logistics, including scheduling, papers and follow-up actions as required.

Administrative and Office Support

• Provide a full range of high-quality administrative and secretarial support, including inbox management, document preparation and record keeping.

• Offer administrative support to Team Managers within the portfolio where capacity allows.

Stakeholder and Relationship Management

• Develop and maintain effective working relationships with colleagues across the directorate and wider organisation to support seamless business delivery.

• Act as a professional and approachable point of contact for internal and external stakeholders.

Team and Directorate Support

• Work collaboratively with Executive Assistants and PAs across the directorate, contributing to a supportive and high-performing EA/PA cohort.

• Provide cover for other PAs/EAs when required, ensuring continuity of service.

Person specification

Essential Criteria:

• Experience of providing administrative support in a fast-paced environment.
• Strong organisational skills, with the ability to proactively manage competing priorities.
• Experience coordinating meetings, governance activities and administrative processes.
• Good interpersonal and networking skills with the ability to work as part of a team, communicate with staff and industry contacts at all levels.
• Highly proficient with the MS Office suite.

Behaviours

We'll assess you against these behaviours during the selection process:

• Delivering at Pace
• Communicating and Influencing
• Seeing the Big Picture
• Managing a Quality Service

Benefits

Alongside your salary of 26,694, OFGEM contributes 7,733 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits;hybrid working (currently 1 day a week in the office butthis is keptunderreview), flexible working hours and family friendly policies.Pluslots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets ofestablishinga Net Zero energy system by 2050. This exciting blend of professional challenge and personal rewardidentifiescareer opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Ability and Experience.

When you press the Apply now When you press the Apply now button, you will be directed to a Civil Service Verbal reasoning test guidance for this can be found here Civil Service online tests - GOV.UK (www.gov.uk) The test you are due to take is not timed and you can complete it at your own pace. Upon passing the tests, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications.

You will then be asked to provide a 1250 word personal statement evidencing how you meet the essential skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own.

Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment , Civil Service Careers

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn ].

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) .

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : Sabrina Wilson
• Email : [email protected]

Recruitment team

• Email : [email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles.

Attachments Personal Assistant Role Profile Opens in new window (pdf, 114kB) Personal Assistant Candidate Pack Opens in new window (pdf, 715kB) Terms and Conditions Opens in new window (pdf, 335kB)