People Services Assistant

Job description

The Vacancy

There has never been a better time to start your career as a People Services Assistant with Brunelcare. This is an opportunity to add real value, supporting our colleagues across the charity.

If you are passionate about people and thrive on providing exceptional service, join Brunelcare today and be part of something more!

About The Role

You'll be the first point of contact for colleagues and external contacts with people services process requests. You will work closely with payroll colleagues to ensure that new starters, contractual changes and leavers are processed correctly. Alongside this you will also:

• Support managers to recruit using our applicant tracking system

• Review and approve DBS applications and log results when they are returned

• Ensure new colleagues are added onto the people information system accurately and have the correct paperwork to meet legal and policy requirements

• Log and file all completed achievement reviews

• Process paperwork for colleagues leaving the charity and calculate any payments due
• Work closely with people partnering and development colleagues to ensure new starters and existing colleagues have a positive working experience
• Providing advice and guidance on the use of the HR system to enable Managers to run reports
• Have the opportunity to get involved in various people projects detailed in our People Plan

About You

You'll be an organised and approachable individual; passionate about delivering exceptional customer service and adding value with every interaction. You'll enjoy working as part of a team and be confident using a variety of computer systems. You will also be confident speaking to people on the phone and in person, participating in video calls as required.

It would be desirable if you have some people services experience and it is essential that you have at least one year's general administrative experience and that you have strong IT and excel skills.

Job benefits

• Equivalent to 22 days of paid annual leave (excluding bank holidays), increasing to the equivalent of 25 days after 5 years' service (pro-rata)

• Access to a fully-funded Medicash Health Plan to save up to £995 on health essentials; like going to the dentist or opticians and access to telephone and video GP appointments

• Free enhanced DBS Check

• Blue Light Card discount service, offering online and high street discounts

• Cycle to Work Scheme

• Pension Scheme - Death In Service Cover Included

• Company Sick Pay - Linked to the length of service

• Care First Employee Assistance Programme (provides a range of free, confidential services) and in-house Mental Health First Aiders available

• £200 refer a friend bonus

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Benefits

Established in 1941, Brunelcare is an award-winning Bristol based charity providing high-quality housing, care, and support for older people in the South West.

Today, across Bristol, South Gloucestershire, and Somerset, Brunelcare works to support people to remain as independent as possible, for as long as possible.

The extensive range of our services means that people can stay with us however their needs may change.

We are also widely recognised for our expertise and excellence in caring for people living with dementia, and for supporting their families.

As a charity, we do not pay dividends to shareholders, and any profit we make is reinvested back into the services we provide.

Health Cash Plan

Tailored Development

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