Pain Management Administration Assistant - Peterborough

Job description

Detailed job description and main responsibilities

Please refer to the job description and person specification for more information regarding the job role.

Person specification

Education and Qualifications

Essential criteria

• Educated to GCSE level standard English Language at Grade A - C (or equivalent)
• Working knowledge of confidentiality and General Data Protection Regulations

Desirable criteria

• NVQ 2 in Business and Administration

Experience

Essential criteria

• Experience of dealing with patients and families face to face and via telephone
• Competent in the use of Microsoft Office software
• Experience of working within an administrative role in a healthcare environment

Desirable criteria

• Experience of working in the NHS

Skills and Abilities

Essential criteria

• Organised and able to manage time effectively
• Ability to prioritise workload
• Ability to work under independently, under instruction and part of a team

Desirable criteria

• Understanding of referral to treatment and 18 weeks

Communication

Essential criteria

• Good communication skills (written/verbal)
• Able to demonstrate tact and diplomacy

Disclosure & Barring Check Fee

Where your role requires a DBS check, the Trust will pay the fee upfront and reclaim the cost (including a £5 admin fee) from your first month's salary. Volunteers are exempt.

Our Values - At the heart of all we do
We recruit not just for skills but for behaviours aligned with our core values: dedication, care, courage, and innovation. Show us how you live these values in your application and interview.

Early closure notice

We may close this advert early if we receive enough applications-please apply without delay.

International Applicants & Sponsorship
Applications from candidates requiring UK sponsorship are welcome where the role is eligible for sponsorship under current UK Visas and Immigration (UKVI) rules.

Please note that not all roles will meet the eligibility requirements for Skilled Worker sponsorship. Eligibility is determined by factors including occupation code, skill level and salary thresholds in line with UKVI guidance.

Most non-UK/Republic of Ireland nationals require a visa to work in the UK. Candidates are encouraged to review current visa requirements and eligibility before applying: