MSK Therapies - Booking Clerk

Job description

Job summary

An exciting opportunity has arisen to be part of the MSK Therapies service. The post will be based at Conquest Hospital however there may be opportunities to support other sites across the community. You will be part of a highly motivated, supportive and friendly team, and will interact with a wide range of organisations and clients.

This is a part time post, for 21 hours per week.

Main duties of the job

The role will involve the provision of administrative support to the MSK Triage Team, ensuring patient administration systems are kept up to date, booking appointments and being a first point of contact for patients via phone or email.

We are looking for a dynamic, motivated individual who has previous experience of working within a busy office environment, or similar.

About us

We are proud to provide 'Outstanding' care and be a great place to work

We provide safe, compassionate and high quality care to half a million people living or visiting East Sussex. We are one of the largest organisations in East Sussex, the only integrated provider of acute and community care in Sussex. Our extensive services are provided by 7000 + members of staff working from acute hospitals in Hastings and Eastbourne, three community hospitals in Bexhill, Rye and Uckfield, over 100 community sites and in people's own homes.

In 2020 the Care Quality Commission rated us as 'Good' overall, and 'Outstanding' for being caring and effective. The Conquest Hospital and our Community Services are rated 'Outstanding'. Eastbourne DGH rated 'Good'.

In 2020, the Trust launched its ambitious 'Building for our Future' programme. This once in a lifetime programme aims to repair, redevelop and expand our hospitals, transforming the environment in which we provide care for generations to come.

Job description

Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Job description
Job responsibilities

Please refer to the job description attached.

If you have any questions about this position please do not hesitate to contact us.

Person Specification

Qualifications/Training

Essential

• Good general level of education including Maths and English
• Evidence of computer literacy

Desirable

• NVQ Level 3 in Administration or proven equivalent experience

Experience

Essential

• Experience of working in a busy office environment
• Experience of following policies and procedures

Desirable

• Experience of Patient Administration Systems

Skills

Essential

• Excellent customer service, via telephone and in person
• Good organisational/time management skills

Desirable

• Ability to undertake work of a repetetive nature

Person Specification
Qualifications/Training

Essential

• Good general level of education including Maths and English
• Evidence of computer literacy

Desirable

• NVQ Level 3 in Administration or proven equivalent experience

Experience

Essential

• Experience of working in a busy office environment
• Experience of following policies and procedures

Desirable

• Experience of Patient Administration Systems

Skills

Essential

• Excellent customer service, via telephone and in person
• Good organisational/time management skills

Desirable

• Ability to undertake work of a repetetive nature

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

East Sussex Healthcare NHS Trust
Address

Conquest Hospital

The Ridge

Hastings

TN37 7RD

United Kingdom

Employer's website