Matron in ICU

Job description

Detailed job description and main responsibilities
• To provide professional leadership and line management to senior Nursing/ Midwifery staff including ward and departmental Sisters & Charge Nurses/ Midwives, Clinical Nurse/ Midwifery Specialists and Advanced Practitioners.
• To ensure that all direct reports have an annual appraisal with periodic reviews, and have a current personal development plan (PDP).
• To develop and lead a recruitment and retention strategy for Nursing/ Midwifery and Support Workers in collaboration with the Divisional Human Resource Team, Divisional Nurse/ Head of Midwifery and ward/ departmental leads.
• To participate in the recruitment of staff to meet the needs of the service, in liaison with ward and department leads, and the Divisional Human Resources team as appropriate.
• To ensure that staff records are maintained by the Ward/ Department Manager and that the registration status of Nurses/ Midwives is verified, taking appropriate action when staff fail to maintain this.
• To manage any issues of performance, capability and conduct relating to direct reports in accordance with Trust policies and procedures, in liaison with the Divisional Human Resources tea
• To support and advise direct reports in the management of conflict, performance, capability and conduct issues within their teams and services in liaison with the Divisional Human Resources team and to undertake HR investigations and disciplinary hearings as and when required
• To act as a role model in promoting equality of opportunity amongst staff in line with the Trust's Equality and Diversity policy as well as conducting equality impact assessments on policy and/or service changes.
• To enable consultation, engagement and ownership amongst Ward and Departmental Leads, ensuring that they are informed of organisational and divisional changes and that their views and concerns are represented.
• To ensure that local policies, protocols and guidelines are developed and reviewed to reflect best practice, and that staff are informed of changes and work within these
• To participate in the business planning process for the Division/Directorate in liaison with the Divisional Management Team, participate in forming business cases and lead in related practice / service developments across the Trust
• To lead the review and re-design of patent pathways and services to ensure that these meet the changing needs of patients whilst optimising resources.
• To establish the views of patients and families, promote patient and public involvement in the evaluation and improvement of services and be responsible for the review of patient satisfaction surveys to influence service development.
• To enable multi professional and multi agency collaborative working to support service and practice development which is centred on the needs of patients.
• To oversee Ward and Departmental Leads in the effective management of pay and non pay budgets for the Division/ Directorate ensuring the efficient and effective use of staffing resources and supplies to achieve a balanced budget.
• Review and monitor roster arrangements to ensure most effective and efficient use of the staffing resource. Ensuring that rosters are approved in line with the Trust's roster policy.
• To participate in the Trustwide Establishment Review process taking lead responsibility for ensuring the ward areas are compliant with the process and ensuring timely provision of information in line with the review expectations and National Quality Board Requirements
• To investigate complaints and prepare responses to any issues or concerns raised by patients and families in liaison with the M-PALS and Complaints Team as requested by the Divisional Nurse/ Head of Midwifery.
• To ensure potential risks for staff, patients and visitors are identified and that incident reporting procedures are adhered to. To conduct investigations into adverse Incidents and ensure appropriate action is taken.
• In agreement with the Lead Nurse/Divisional Nurse/Head of Midwifery, represent the division at appropriate Trustwide meetings and take the lead on specific streams of work as required.
• To participate in Divisional, Trust and external meetings and represent the Divisional Nurse/ Head of Midwifery when required.
• To participate in providing a 7 day clinical service with other Matrons and act in the absence of the Divisional Nurse/ Head of Midwifery and provide cross cover for other Divisional Senior Nurses as required.

Clinical
• To work in clinical practice for a minimum of 20 percent of the time, providing clinical expertise and leadership to the team.
• To undertake daily ward rounds and obtain real time patient feedback; liaise with the person in charge of the unit to assess the environment with regards to cleanliness and clinical standards.
• To ensure the provision of safe, high quality care and treatment for all patients which is delivered within agreed standards, protocols and guidelines.
• To monitor performance across wards and departments against agreed nursing/ Midwifery and clinical indicators and to plan improvement and development in liaison with Ward and Department leads.
• To ensure that there is a robust approach to clinical incident reporting, investigation and action planning.
• To ensure that policies and procedures relating to infection prevention and control are followed and that practice is audited in line with the Trust approach.
• To ensure that policies and procedures relating to Medicines Management are followed and that practice is audited in line with the Trust approach.
• To ensure that standards of environmental cleaning are maintained in liaison with the Trust Estates and Facilities Service, and that corrective action is taken if this falls below defined standards
• To ensure that the standard of clinical documentation is maintained and that this is audited in line with Trust guidelines.
• To participate in the ongoing development of clinical data systems
• To identify opportunities for the team to develop their roles and scope of practice to meet the evolving needs of patients and the service.
• To ensure clinical representation in appropriate Trust forums and working groups, and the dissemination of information across the service.
• To provide mentorship, coaching, supervision and shadowing opportunities to individuals in order to support their development

PLEASE SEE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DUTIES OF THE POST

Person specification

Education and qualifications

Essential criteria

• Degree level or equivalent experience
• Master degree or equivalent experience
• Registered Nurse

Desirable criteria

• Management qualification
• Leadership qualification

Experience

Essential criteria

• Post registration clinical experience within the specialty
• Operational management experience in an acute hospital setting
• Experience of developing policies and protocols
• Experience in staff recruitment, appraisal and personal development planning
• Experience in managing performance, capability, sickness, grievance, and disciplinary processes
• Experience of participating in clinical audit
• Experience in investigating and responding to incidents and complaints
• Budgetary management experience

Desirable criteria

• Experience of leading service development projects
• Experience in skill-mix review and workforce planning
• Experience in business planning
• Understanding of quality assurance and experience in leading change, innovation and practice development
• Experience of disseminating work through presentation and publication
• Experience in conducting research / implementing findings

Skills and knowledge

Essential criteria

• Knowledge of current initiatives and developments related to the specialty
• Knowledge of key performance measures relating to the specialty
• Excellent communication and interpersonal skills
• Report writing and presentation skills
• Competent in use of Outlook, Word, Excel and relevant PAS / clinical applications
• Ability to organise, plan and prioritise workload to meet deadlines
• Ability to work collaboratively in a multidisciplinary team
• Understands the implications of equality and diversity in practice

Desirable criteria

• Skills in data analysis
• Skills in service redesign (e.g. QI methodology)

Important

• There may be some occasions when we have to close a vacancy earlier than the advertised closing date, this will be due to a high volume of applications. You are therefore advised to submit your application as early as possible to avoid disappointment.
• Please check your emails regularly (and your junk folder) as this is how we will communicate with you throughout the recruitment process.
• In submitting an application, you authorise the Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process, should you be appointed to the post.
• During the recruitment process your identity documentation (ie passport, driving licence, visa etc) will be scanned using a device which recognises UV, infrared and machine-readable zone security features of the documents provided.
• Employment at the Trust is offered subject to successful completion of a six month probationary period.
• Some roles may require weekend shift working across multiple sites
• We operate a joint recruitment hub across the North West London Acute Provider Collaborative Group. As part of this, your application and personal data may be shared with partner trusts within the group for recruitment and workforce purposes, in line with General Data Protection Regulation (GDPR)

Right to work

If you need sponsorship to work in the UK, please visit the Home Office website for information on sponsorship and visa status before you fill in your application form. Due to recent changes in the UK immigration rules which affect Skilled Worker Visas, Global Business Mobility, Higher Skill Level and Increased Salary Thresholds, please ensure that you are able to meet the requirements to live and work in the UK before applying. Further information about eligibility is available on