Learning & Development Administrator

Job description

Description and requirements

We're seeking a Learning and Development (L&D) Associate who will provide a customer-focused L&D service to the organization using the HR Case Management System. This role involves coordinating, organizing, and documenting various L&D activities.

What you'll do:

• To be the first point of contact for all line managers and employees on any L&D related queries via the HR Case Management System in line with company values and acting in accordance with relevant and best L&D practice.
• Ownership of arranging and booking training courses and associated items such as venues, publications & hospitality in an accurate & timely manner in line with L&D procedures & SLA's.
• To be an Ambassador of Employee Self Service and the Skanska Academy. To be able to articulate and demonstrate to employees how to access resources for developmental purposes.
• Processing Training Course Attendance Logs. Recording & distributing Certificates.
• Liaising with the Procurement & Finance with regards to raising Purchase Orders & processing Invoices relating to the booking of training courses.
• Maintaining relationships with internal & external suppliers. Liaising with licensed bodies such as the CITB, UKCG & Construction Skills.
• Maintaining 100% Data Integrity of the L&D systems via completion of activities in a timely manner supported by monthly reporting.
• Working closely with other teams such as our EHS Teams, Leadership Development Team, L&D Managers, HR Business Partners.
• Actively contribute towards the plan to improve the service offering within the L&D team through continuous improvement.
• Participation in project work as and when required.
• Plan, organise and prioritise workload on a daily basis to ensure service levels are maintained, including daily management of the Case Management System.
• Ensure all activities are conducted in line with UK legislation, GDPR and the Skanska Code of Conduct

What you'll bring to the role:

• PC literate with strong experience of all Microsoft Office packages.
• An understanding of the importance of the customer experience with a high level of attention to detail and accuracy.
• Good planning & time management skills enabling the prioritisation of multiple activities.
• Highly motivated with an ability to work within a process driven environment and deliver to tight deadlines.
• Able to work using own initiative but also as part of a team.
• Experience within an L&D environment with a particular focus on customer service, query resolution, process administration and L&D systems

Equal opportunities

We thrive through embracing differences, whether they be social backgrounds, ethnicity, disability, gender identity or expression, age, religion, sexual orientation and any other protected characteristic - we know that diversity opens a rich potential for new ways of thinking, helping us to build successful and high-performing teams. We call it Naturally Skanska.

Flexible working

We welcome you to ask about flexibility at interview stage and we will explore what is possible for the role.

Reasonable adjustments

We would like you to perform at your best at every stage of our recruitment process. Please contact us using [email protected] if you require any adjustments that would support you throughout your application.

More information about the role

Please note this is an advert for our job vacancy, and therefore may not be inclusive of all assigned duties, responsibilities, or aspects of the role described, and may be amended at any time at the sole discretion of Skanska. For a full role profile, please contact us: [email protected]

Closing date

The closing date for this vacancy may be subject to change any time at the sole discretion of the business.