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Job description

Sky is Europe's leading entertainment company and serves 21 million customers across five countries. We offer the best and broadest range of content, deliver market-leading customer service and use innovative technology to give customers a better TV experience.

"The Group Connected Living Design team is a newly formed design team that are working on new and exciting products and services across the Group Product portfolio. We have bold and revolutionizing plans for the future. A team of forward-thinking design specialists working across multiple channels - we're shaping the way customers enjoy Sky's products and services." - Ben Tomlinson, Director of Group Connected Living Design

The perks


Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our award-winning Osterley campus includes six subsidised restaurants, a cinema, gym, and much more.

To find out more about working with us, search №LifeatSky on LinkedIn, Twitter or Instagram!

You will:

  • Line manage the day-to-day UX team (Senior UX \/ UX Designer levels), becoming the first port of call for inspiration, guidance, advice and support.
  • Shape the teams' ability to improve core skills, identifying and enabling opportunities for career growth through empowerment.
  • Play a key role leading specific work streams within the Group Product Design team plan over the next two years.
  • Support the Principal UX in shaping the day-to-day delivery and forward-looking user experience direction for our products, ensuring it's in line with wider product and brand strategy and constantly breaking new ground.
  • Learn from and implement external best practice and thinking on how we improve the creative UX output through more efficient specialist tools, and processes.
  • Work with partner groups both inside and outside the Group Product team at product owner, and senior manager level.
  • Help to evolve efficient delivery processes and assist with allocation of resource in relationship with the Design Ops Principal and Principal Designer: UX.
  • You'll have:

  • Extensive experience with a specific focus on UX design
  • Proven experience of UCD design principles and methodologies, with an ability to conduct competitor analysis & benchmarking, create user journeys, user flows, sitemaps, wireframes and interactive prototypes.
  • Solid understanding of UCD, human interface guidelines, standards, and best practices as they apply to various platforms and devices.
  • Experience of running qualitative user research, quantitative analytics metrics independently or via specialists to aid insight driven design.
  • Strong background in gathering business requirements and translating sometimes contending business objectives into designs which meet customer needs.
  • Proficient with the latest tools and software such as Sketch, InVision, or Adobe creative suite.
  • Experience in running collaboration sessions via discovery workshops, helping drive alignment and innovation through experiences we deliver.
  • Experience Designing for Mobile.


  • So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team.

    Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions, we might withdraw the offer.

    We're happy to discuss flexible working.

    It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best.

    A job you love to talk about

    Job Sector
    Information Technology
    Job Position
    Tester/Test Analyst
    City/Town
    Isleworth
    Address
    Isleworth, UK Show on map
    Location
    Twicknham
    Post date
    Closing date

    How would you fit?

    Learn more about Sky

    Be unique. Be authentic. However you prefer to say it, we really mean it. Our culture embraces people’s diverse perspectives and creates a positive environment where everyone belongs. We’re determined to build a better, more connected world for everyone.

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