Insurance Client Manager

Job description

Insurance Client Manager (Reading)

Do you have the skills to successfully manage mid-large Corporate clients? Are you looking for the chance to build a career at a leading risk advisor and insurance broker?

Then we have a great opportunity for you!

We have a role available based out of our Reading office but working in a hybrid environment with the flexibility to work both virtually and from our Reading office.

Aon, are currently recruiting for a Client Manager to join our growing team in Reading. This role is a hybrid role - office and home-based working. The Client Manager is the key contact between the Client and Aon, responsible for driving, co-ordinating and managing the provision of service to their clients, drawing upon designated service teams and specialist resources.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The role is within our mid-large commercial risk team and provides risk solutions to businesses across a large number of sectors within the UK. Typically, clients will be either a national or a multinational company. The Client will be looking for a relationship with their broker, who can provide a tailored approach.
Our clients typically require bespoke insurance programmes and associated risk management and risk transfer services. Besides being the insurance broker, the client manager with help from the wider team provides clients with a claims service and advice on risk management across most industries, with specialisms in real estate, public sector, food and drink, retail, Health & Social Care and wholesale.
Manage the service provided to clients and those to whom we subcontract elements of service. Ensure the highest level of service to each assigned client in line with the agreed client service tools.
Identify and introduce Aon's products and services to meet the client's needs and understand and communicate each Client's business issues and needs to the service team and other parts of Aon.
Build client relationships with key decision-makers.
Grow the revenue and profitability of your client portfolio, including meeting annual revenue target for this portfolio.
Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

How this opportunity is different

This is a great opportunity to build a career in a team with a proven track record of developing talent. Working within a business with a huge amount of innovate solutions to offer to client. You will be supported by an experienced leadership team who want to see you succeed.

Skills and experience that will lead to success

ACII or equivalent.
Proven experience in the insurance industry, with experience in client relationship management and the core lines of commercial risks is essential.
Experience managing large, corporate insurance risks is desirable.
Commercial understanding of business i.e. market forces, business drivers, market dynamics, competitors and risks, etc.
Prior experience with sales, fee setting, negotiation and influencing.
An effective communicator and presenter.
Client focused with a consultative approach and commitment to excellence in the provision of client service.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [email protected]

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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