Health Records Officer

Job description

Job summary

We are looking for one motivated and proactive professional to become key member of the management team within our busy Health Records Service. This role offers an exciting opportunity in the first steps of line management.

You will need excellent people skills, organisational abilities, and a passion for empowering others through training and development. In addition, excellent communication skills are crucial for managing a busy and complex service..

This position is based in The Health Records Service at Online House with an expectation of flexibility to work across departments once training is complete.

If you are passionate about making a meaningful impact in Health Records management and staff development, we would welcome your application.

Main duties of the job

• To assist in ensuring the provision of a high quality and cost-effective Health Records Service.
• Ensure staff with the Health Records Service under their leadership are trained to the highest level.

• The Health Records Officer will be responsible for the smooth and efficient running of all aspects of Health Records services and will include staff management issues.
• To be responsible for the management of Health Records systems in accordance with Health Board and departmental policies on Record Management standards and procedures.
• To provide support to both staff and managers as required.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

Job description
Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click "Apply now" to view in Trac

Person Specification

Qualifications & Knowledge

Essential

• Good standard of education
• Evidence of continual professional development
• Sound knowledge of Microsoft systems
• Detailed knowledge of PAS
• Understanding of Health Board policies & procedures including HR

Desirable

• Knowledge of Health Records systems & processes
• Foundation Certificate of the Institute of Health Records & Information Management
• Knowledge of WAG guidelines

Experience

Essential

• Recent superisory experience
• Experienced PAS user
• Demonstrate leadership skills

Desirable

• Experience of dealing with all disciplines of staff

Skills & Attributes

Essential

• Good communication skills
• Ability to work effectively with clinicians
• Ability to influence & persuade others
• Ability to manage difficult situations under pressure
• Ability to deliver training
• Excellent organisational skills
• Ability to develop good & effective employee relations
• Ability to use own initiative & meet deadlines
• Ability to lead & motivate a team
• Approachable & sympathetic to staff needs
• Flexible to the needs of the service
• Ability to work & problem solve under pressure whilst achieving targets
• Demonstrate commitment to achieving high quality standards of work
• Accurate & methodical in all apsects of work

Other

Essential

• Welsh Speaker (level 1) or willingness to work towards

Person Specification
Qualifications & Knowledge

Essential

• Good standard of education
• Evidence of continual professional development
• Sound knowledge of Microsoft systems
• Detailed knowledge of PAS
• Understanding of Health Board policies & procedures including HR

Desirable

• Knowledge of Health Records systems & processes
• Foundation Certificate of the Institute of Health Records & Information Management
• Knowledge of WAG guidelines

Experience

Essential

• Recent superisory experience
• Experienced PAS user
• Demonstrate leadership skills

Desirable

• Experience of dealing with all disciplines of staff

Skills & Attributes

Essential

• Good communication skills
• Ability to work effectively with clinicians
• Ability to influence & persuade others
• Ability to manage difficult situations under pressure
• Ability to deliver training
• Excellent organisational skills
• Ability to develop good & effective employee relations
• Ability to use own initiative & meet deadlines
• Ability to lead & motivate a team
• Approachable & sympathetic to staff needs
• Flexible to the needs of the service
• Ability to work & problem solve under pressure whilst achieving targets
• Demonstrate commitment to achieving high quality standards of work
• Accurate & methodical in all apsects of work

Other

Essential

• Welsh Speaker (level 1) or willingness to work towards

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Aneurin Bevan University Health Board
Address

Online House

Cleppa Park

Newport

NP10 8BA

United Kingdom

Employer's website