Facilities Management Monitoring Officer

Job description

Be part of our BHT family

Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.

We care for over half a million patients every year:

• Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
• Nationally recognised for urology and skin cancer services
• Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
• Deliver community services in health centres, schools, patients' own homes, community hospitals and community hubs.

More than 6,500 people from different nations, cultures and backgrounds work for us.

We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.

If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.

We pride ourselves in being a great place to work and invite you to join our BHT family.

Job overview

Buckinghamshire Healthcare NHS Trust is seeking a proactive and detail-oriented Facilities Management Monitoring Officer to support the delivery of safe, high-quality and compliant facilities services across its hospital and community sites.

This role is ideal for individuals with experience in facilities management, healthcare, hospitality, hotel operations, auditing, compliance, quality assurance or housekeeping services. Candidates with backgrounds in hotel auditing, accommodation services, guest experience or hospitality quality management are encouraged to apply.

Working within the Property Services Team, you will monitor and audit both in-house and contracted services, including cleaning, catering, waste management, portering, accommodation and maintenance, ensuring compliance with contractual requirements, statutory obligations, key performance indicators (KPIs) and Trust standards.

Main duties of the job

You will undertake audits, inspections and service reviews across Trust sites, assessing service performance against specifications, contracts, KPIs and national standards.

A key responsibility will be providing assurance that healthcare cleaning services comply with the NHS National Standards of Healthcare Cleanliness, Infection Prevention and Control requirements, and relevant legislation. You will evaluate cleanliness and environmental standards in clinical and non-clinical areas, identify risks and improvement opportunities, and support actions that enhance quality, safety and patient experience.

The role is well suited to candidates experienced in auditing, quality inspections, housekeeping standards, service monitoring and continuous improvement. You will analyse performance data, produce reports, identify trends and work collaboratively with contractors, operational teams, clinical colleagues and service users to drive service excellence and compliance.

The successful candidate will have strong organisational and analytical skills, excellent attention to detail, and the ability to manage competing priorities in a complex operational environment. Experience in healthcare facilities, hospitality quality assurance, compliance auditing or service performance management is desirable.

This is an excellent opportunity to apply auditing and quality assurance expertise within the NHS, helping to ensure safe, clean and welcoming environments that support outstanding patient care

Working for our organisation

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