Divisional Scheduling Clerk - Surgery

Job description

Job summary

The Division of Surgery is currently looking to appoint an enthusiastic, motivated person to join our us to support the scheduling team in the delivery of key services and cancer targets within the Surgery Division, initially joining the Head & Neck Team.

As a service, it is vitally important that we provide a high quality service to patients, therefore if you are interested in joining a highly motivated team - it would be great to hear from you.

The post holder will be responsible for ensuring all protocols are adhered to and undertake appropriate action in necessary adhering to RTTrules.

The post holder will plan, prioritise and organise theatre and outpatient treatment lists, taking into account such matters as pre-assessment fitness, availability of equipment, clinicians, case mixes, etc. You must possess the ability to adjust accordingly in line with any changes, and to manage your own workload to defined departmental policies and procedures. A manager will be available for reference when required.

Each scheduler deals with a large volume of individual theatre and clinic lists, making the appropriate allocation of patients within definedtimescales.

Main duties of the job

Ensure cancer targets are achieved

Ensure patients are prevented from breaching targets

Theatre capacity is utilised and cancellations are kept to a minimum

Regular communication with the Team Leader and Urology consultants and clinical nursing team.

All theatres are booked within internal and national targets, including RTT and 'Treat in Turn'

Patient focused booking and direct patient booking are utilised to increase utilisation and reduce DNA rates

Ensure an efficient telephone service is maintained

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.

Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.

We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.

We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description
Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Personal Attributes

Essential

• Excellent communication skills
• Flexible to the needs of the service
• Accurate and methodical

Skills & Knowledge

Essential

• Knowledge of WG guidelines
• Knowledge of Referral to Treatment Times
• Knowledge of Single Cancer Pathway Targets

Desirable

• Detailed Knowledge of WPAS
• Detailed Knowledge of Clinical Workstation
• Knowledge of GDPR
• Detailed Knowledge of Ormis

Experience

Essential

• Previous clerical experience

Desirable

• Experience in dealing with the public
• Customer Service Experience

Good standard of education

Essential

• GCSE Maths and English(1) A levels or equivalent (1) Degree or equivalent (1)
• Evidence of Computer Literacy
• Detailed Knowledge of Microsoft Applications e.g Excel/Sharepoint

Desirable

• Customer Service training
• Evidence of continuous professional development

Person Specification
Personal Attributes

Essential

• Excellent communication skills
• Flexible to the needs of the service
• Accurate and methodical

Skills & Knowledge

Essential

• Knowledge of WG guidelines
• Knowledge of Referral to Treatment Times
• Knowledge of Single Cancer Pathway Targets

Desirable

• Detailed Knowledge of WPAS
• Detailed Knowledge of Clinical Workstation
• Knowledge of GDPR
• Detailed Knowledge of Ormis

Experience

Essential

• Previous clerical experience

Desirable

• Experience in dealing with the public
• Customer Service Experience

Good standard of education

Essential

• GCSE Maths and English(1) A levels or equivalent (1) Degree or equivalent (1)
• Evidence of Computer Literacy
• Detailed Knowledge of Microsoft Applications e.g Excel/Sharepoint

Desirable

• Customer Service training
• Evidence of continuous professional development

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Aneurin Bevan University Health Board
Address

Royal Gwent Hospital

Cardiff Road

Newport

NP20 2UB

United Kingdom

Employer's website