**Deputy Compliance Manager

Job description

About the job

Job summary

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter-terrorism, policing, crime, drugs policy, immigration and passports.

Immigration Enforcement is responsible for enforcing the government's immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. We also aim to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on our careers pages.

The Detention Services Compliance Team operate within the Immigration Removal Centre (IRC), ensuring that the Contracted Service Provider provides the required levels of service and care for the residents detained there, as well as oversight of all the operational activity.

This is an exciting opportunity to work in a fast paced and varied role.

Job description

The role of the Operations & Compliance team on-site is interesting and challenging, demanding high levels of co-operation from our clients, stakeholders, and suppliers. The main focus of the role is monitoring, auditing & compliance testing of the service provider. The small team provides a 24/7 service made up of shift work including weekends and on call.

As a Deputy Compliance Manager, you will be one of a team who monitor the standards within the IRCs and the performance of the IRC Supplier, ensuring effective delivery of contracted services. This is achieved by regularly walking throughout the IRC, interacting with IRC supplier staff and the detained residents.

You will be working in a custodial environment where some of these persons will have complex behaviours and needs. You will be responsible for ensuring the safety and welfare of all detained adults.

Key Responsibilities

Your responsibilities will include (but are not limited to):

• Monitoring contractual compliance and providing regular performance summaries and feedback to the Home Office Compliance Manager.
• Being available for an out-of-hours on-call service for Detention Operations, operated on a rota basis within the team.
• Assisting the Operations and Compliance Manager with the production of monthly reports that provide essential data and statistics relating to the IRC.
• Ensuring residents within the centre are provided with an effective service in line with the Detention Services Performance Standards and Framework.
• Monitoring the IRC supplier's compliance with the contract, ensuring the site is operated in a safe and secure manner in accordance with relevant legislation.
• Providing high-quality thematic reviews of contract delivery and dip-sample reports across a range of areas, enabling the requisite assurance of contract delivery and adherence to policy.

You may be required to undertake the same or a similar role within a different team or teams, where possible at your base location or within reasonable travel distance, depending on business priorities. With appropriate training and support, this will provide opportunities to broaden your experience and skill set.

Working Pattern

Due to the business requirements of this role, it is only available on a full-time basis.

Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 80% of their working time in an office.

Shift Working

Successful candidates will need to be able to attend for all shifts including early starts, late night finishes, and overnight shifts. These shifts may be outside of public transport operating hours.

Training

You will receive training and support to do the job. Training takes place the job with a mentor who supports you until you are fully confident in the role. Even then you are never alone; you work as part of a team where there is always someone around for advice and support. Further information on what the training involves can be found on our website.

Travel

Occasional mandatory travel which will require overnight stays. Typically less than once a month.

Person specification

Essential Criteria

• Ability to build and maintain productive working relationships with internal and external stakeholders, working collaboratively to achieve shared objectives.
• Strong written and verbal communication skills, with the ability to present information clearly, provide feedback, and adapt communication to different audiences.
• Strong organisational skills, with the ability to prioritise competing demands, manage workloads effectively, and deliver quality outcomes within deadlines.
• Ability to interpret and apply policy, guidance and procedures when reviewing work, identifying issues and ensuring compliance with required standards.
• Ability to work independently in a fast-paced environment, using sound judgement, problem-solving skills and resilience to respond to changing priorities and operational pressures.

Desirable Criteria

• Understanding of the Immigration processes.
• Experience of contract monitoring/audit and assurance.

Licences

Due to the nature of the work and the geographical location, driving is an essential requirement for this role. You will be required to drive on official business and must hold a full, valid UK driving licence (manual or automatic).

As the site is not accessible by public transport, you must have reliable means of travel to ensure you can attend work as required, including early mornings and late evenings.

Behaviours

We'll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Making Effective Decisions
• Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

• Managing a Quality Service

Benefits

In addition to your salary, a career with the Home Office offers a range of benefits, including:

• A Civil Service pension with an employer contribution of 28.97%.
• In-year reward scheme for one-off or sustained exceptional personal or team achievements.
• 25 days annual leave on appointment, rising with service to 30 days.
• Eight days of public holidays, plus one additional privilege day.
• Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 80% of their working time in an office.
• This role currently attracts Annualised Hours Allowance (AHA) of currently up to 19.19% of salary, which equates to an additional £6,604 per annum based on salary minimum. Further information can be found on our website.
• See more of our benefits on our careers website.

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Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.

This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.

We will endeavour to conduct the selection process in line with the dates indicated below, but cannot guarantee that these will not, where necessary, be revised.

As part of the application process, you will first be asked to confirm your eligibility by providing some basic personal information.

1. Application - by 7th September 2026

As part of the application process, you will be asked to complete:

• Personal Statement (maximum 500 words).
• Evidence of the Behaviour - Managing a Quality Service (maximum of 250 words per Behaviour).

The Personal Statement should be aligned to and demonstrate how you meet the skills and experience set out in the essential criteria, detailed in the job description.

For guidance and information on how to construct your application (CV, Personal Statement and Behaviours), you are encouraged to visit Civil Service Careers website.

2. Sift - from 9th September 2026

The sift will be held on the Personal Statement and the Behaviour - Managing a Quality Service, as listed in the advert.

Should a high volume of applications be received, an initial sift will be conducted on the Personal Statement. Candidates who pass the initial sift will then be progressed to a full sift that will consist of all the remaining elements submitted (Lead Behaviour - Managing a Quality Service). Candidates who fail to meet the minimum pass score for the initial sift will not have their remaining submitted elements scored and will only receive a sift score for that assessed at the initial sift.

3. Interview - from 30th September 2026

If you are successful at sift stage, you will be invited to an interview that will be Behaviours (as listed in the job advert) and strength based questions. All Behaviours listed in the selection process will be scored at the interview.

The interview will take place via Teams.

For guidance and information on what to expect and how to prepare for an interview, you are encouraged to visit Civil Service Careers.

Problems during the application process

If you experience problems accessing this advert, or you think you've made a mistake on an initial application, please contact [email protected], including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website.

Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration.

Reserve List

A reserve list may be held for a period of up to 12 months from which further appointments may be made. There is no guarantee that being held on a reserve list will lead to a job offer. Further information can be found on our website.

Breaking Tied Scores

The behaviours, technical skills, experience, and strengths have been ranked in order of importance to enable us to differentiate between candidates with tied interview scores.

Standards

All Civil Servants are expected to comply with the Civil Service Code, and its core values of integrity, honesty, objectivity and impartiality.

Integrity Check

As well as successfully obtaining UK Security Vetting clearance, you will also be subject to an additional Integrity Check, as part of the pre-employment process, to determine your suitability to work for Border Force or Immigration Enforcement. For further information on what this involves, please visit our website.

Reasonable Adjustments

If a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.

If you need a change to be made so that you can make your application, you should:

• Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs

• Complete the "Assistance Required" section in the "Additional Requirements" page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you're deaf, a language service professional

If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section

Feedback

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo an enhanced (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is counter-terrorist check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

• Name : Home Office Resourcing Centre
• Email : [email protected]

Recruitment team

• Email : [email protected]

Further information

If you feel that your application has not been treated in accordance with the Civil Service Recruitment Principles. and you wish to make a complaint, then contact the Government Recruitment Service via [email protected]. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.