Debt Adviser / Trainee Debt Adviser

Job description

Job title and organisation: Debt Adviser/Trainee Debt Adviser - Law Citizens Advice & Law Centre
Salary: Qualified NJC Salary Scale Points 18-22 (£32,578 - £34,811) pro rata
Trainees NJC Salary Scale points 7-12 (£27,274 - £29,071) pro rata
Hours: Up to 24 hours per week - permanent. Additional hours up to full-time, 35 hours per week are available on a temporary basis.
Contract: Permanent
Location: Leeds
Closing Date and Time: Monday 5th October 2026 at 9am

Join the Team Making a Difference in Leeds!
Do you believe in social justice, equality, and making a real difference in people's lives? Leeds Citizens Advice & Law Centre helps over 30,000 people a year with welfare benefits, debt, housing, energy issues, and more. We're looking for
enthusiastic and motivated individuals to join our dedicated team of advice professionals.
We're recruiting for the following rewarding roles at Leeds Citizens Advice and Law Centre:
Debt Adviser / Trainee Debt Adviser

• Part-time or Full-time role (21-35 hours, subject to funding)
• Qualified NJC Salary Scale Points 18-22 (£32,578 - £34,811) pro rata
• Trainees NJC Salary Scale points 7-12 (£27,274 - £29,071) pro rata

As a Debt Adviser, you will provide debt advice and casework in person and over the phone for a wide range of clients, using strong communication and interpersonal skills to support individuals in vulnerable circumstances. You will manage and maintain an active caseload providing a comprehensive advice, advocacy and casework service to Leeds Citizens Advice & Law Centre clients on all matters relating to debt and money advice. This will include advising clients on dealing with their priority and non- priority debts, debt solutions, budgeting, and maximising income, including through benefits claims. The adviser will liaise and negotiate with a range of third parties to manage the client's issues, and support and empower them to improve their situation and achieve a debt solution. This role would suit a generalist adviser wishing to develop specialist skills in debt and money advice.
To find out more, download a job pack from: Working for us - Citizens Advice Leeds
Closing date: Monday 5th October 2026 at 9am
Interviews will be held from Tuesday 13th October 2026 onwards
Leeds Citizens Advice & Law Centre is committed to equality, diversity and inclusion. We welcome applications from all sections of the community.

The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.
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