Band 3 Therapy Hub Administrator

Job description

Detailed job description and main responsibilities

The successful candidate will have a good level of general education with good communication and organisational skills with the ability to work to deadlines and process work accurately.

You will need to be computer literate with a working knowledge of window based computer packages such as Microsoft Word, Excel and Outlook.

The post will involve a range of general admin and clerical support including data entry, booking appointments, filing, answering the telephone, receiving referrals and using clinical systems such as RiO, MAPS and e-Procurement.

Person specification

Qualifications

Essential criteria

• GCSE Maths Grade C or above or equivalent/or equivalent experience
• NVQ Level 3, Diploma or equivalent experience.
• ECDL or equivalent IT qualification

Experience

Essential criteria

• Experience of diary management/electronic diaries
• Experience of Microsoft Word, Excel, Teams and Outlook
• Previous NHS/ Healthcare experience of administration and clerical work

Desirable criteria

• Experience of Electronic or non-electronic filing systems

Skills/Knowledge

Essential criteria

• Good written & Verbal communication skills
• Data Input skills
• Ability to handle people in a courteous and sensitive manner
• Understanding & commitment to equal opportunities
• Understanding of the importance of confidentiality and the Data Protection Act

Desirable criteria

• Knowlege of clinical IT systems eg: RIO, System 1 etc

Personal Qualities

Essential criteria

• Ability to use tact and diplomacy when dealing with service users
• Able to multitask, prioritise workload and use own initiative and good time management skills
• Reliable and punctual showing good time management skills

UK Home Office Visa Sponsorship requirements

In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.

Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list -