Band 3 IMT Team administrator - Woodley Oak

Job description

Detailed job description and main responsibilities

To provide a comprehensive administrative support to the Integrated Multi-Disciplinary Team including typing of letters, minutes of meetings and other documentation. Implement and maintain central filing systems for patient records, patient information, care plan documentation and staff documentation.

Undertake office duties such as photocopying and replenishing information as required by the District Nurses.

Answer non-clinical queries from clients and their relatives seeking advice from the Nursing Staff.

Part of the interview process will include an English and Maths Test.

Person specification

Qualifications

Essential criteria

• GCSE English Grade C or above or equivalent/or equivalent experience GCSE Maths Grade C or above or equivalent/or equivalent experience
• ECDL or equivalent IT qualification
• NVQ Level 3, Diploma or equivalent experience.

Experience

Essential criteria

• Able to work to deadlines
• Experience of Microsoft Word, Excel and Outlook
• Previous experience of administration and clerical work

Desirable criteria

• Experience of filing systems

Skills

Essential criteria

• Ability to communicate to a high level with a wide range of people
• Ability to use tact and diplomacy when dealing with service users who may be distressed, emotional and/or verbally aggressive
• Proven Customer Care skills.
• Ability to handle people in a courteous and sensitive manner, taking into account individual needs
• Able to multitask, prioritise workload & use own initiative and good time management skills
• Understanding & commitment to equal opportunities
• High level written communication skills
• Understanding of the importance of confidentiality and the Data Protection Act

Desirable criteria

• Ability to set up and maintain filing systems
• Copy Typing skills

Personal Qualities

Essential criteria

• Ability to work effectively as a team member
• Ability to make a positive contribution to effective team work
• Reliable and punctual showing good time management skills
• Demonstrates ability to use initiative and take ownership
• Willing to undertake a range of tasks and activities
• Shows flexibility and initiative in planning workload

Desirable criteria

• Able to travel across the city

UK Home Office Visa Sponsorship requirements

In accordance with UK Home Office requirements, Band 2 clinical and non-clinical roles and Band 3 Non-Clinical roles are not eligible for sponsorship.

Please note that the majority of non-clinical roles (Agenda for Change Band 3 - 6) with the exception of those which appear on this list -