Antenatal Pathway Co-Ordinator

Job description

Detailed job description and main responsibilities

Please see further information on the role attached or call for an informal conversation.

Provide excellent communication skills with service users, their families and colleague's. Convey routine information to service users, escalating to a registered midwife as required.

Maintain patient documentation relating to care given by yourself in accordance with Trust guidelines, and promote accurate documentation within the team.

Booking patients into specific clinics according to specialty.

Manage telephone calls, voicemails, email and face to face enquiries in a professional and informative manner.

Receive, acknowledge, log and deal with correspondence and forwards to appropriate departments.

Communicate effectively within the multidisciplinary team.

Always promote effective communications and relationships both within and external to the Maternity Outpatients Department and Trust.

Person specification

Education and Qualifications

Essential criteria

• GCSE Maths and English (C) or equivalent
• Good working knowledge of Microsoft Word, Excel, Outlook and PowerPoint

Experience

Essential criteria

• Experience of working with staff at all levels
• Previous experience of working in a customer facing role
• Understanding the importance of maintaining confidentiality
• Experience of undertaking admin tasks

Skills and Knowledge

Essential criteria

• Excellent communication skills; both written and verbal
• Excellent organisational skills
• Able to prioritise own workload effectively and efficiently
• High level of accuracy and attention to detail
• The ability to deal with work / communications of a highly sensitive and confidential nature
• Ability to multi-task

Personal Qualities

Essential criteria

• Awareness and respect for colleagues, patients and relatives cultural, religious and emotional needs and beliefs
• Able to demonstrate behaviours consistent with the Trusts Values and Behaviours
• Be prepared to work across sites as and when required
• Professional appearance and behaviour
• A positive attitude towards change
• Ability to work under pressure and meet deadlines
• Good previous attendance record
• Be able to work flexibly

Disclosure & Barring Check Fee

Where your role requires a DBS check, the Trust will pay the fee upfront and reclaim the cost (including a £5 admin fee) from your first month's salary. Volunteers are exempt.

Our Values - At the heart of all we do
We recruit not just for skills but for behaviours aligned with our core values: dedication, care, courage, and innovation. Show us how you live these values in your application and interview.

Early closure notice

We may close this advert early if we receive enough applications-please apply without delay.

International Applicants & Sponsorship
Applications from candidates requiring UK sponsorship are welcome where the role is eligible for sponsorship under current UK Visas and Immigration (UKVI) rules.

Please note that not all roles will meet the eligibility requirements for Skilled Worker sponsorship. Eligibility is determined by factors including occupation code, skill level and salary thresholds in line with UKVI guidance.

Most non-UK/Republic of Ireland nationals require a visa to work in the UK. Candidates are encouraged to review current visa requirements and eligibility before applying: