AI Transformation Lead (FTC)

Job description

Job summary

Across government, the use of data and artificial intelligence is rapidly moving from experimentation into mainstream delivery. AI is no longer a future ambition; it is a critical capability that enables organisations to make better decisions, improve services and respond more effectively to complex regulatory and operational challenges. At Ofgem, this shift presents a significant opportunity to enhance how we deliver for consumers, strengthen decision-making and support the transition to a more secure, fair and sustainable energy system.

Ofgem plays a vital role in protecting energy consumers and enabling the UKs journey to Net Zero. As expectations on the organisation continue to grow, so too does the need to harness data and AI in a more coordinated, strategic and impactful way. Within the Digital, Data and Security Services (DDSS) directorate, we are building the foundations to embed data-driven decision making and scale the use of AI across the organisation, ensuring that innovation translates into real, measurable outcomes.

About the role

As AI Transformation Lead, you will play a central role in shaping and delivering Ofgems AI transformation agenda. You will oversee a complex portfolio of products, services and initiatives, coordinating multiple delivery teams to ensure that the organisation can effectively leverage data and AI tools. This is a high-impact role that combines programme leadership, stakeholder influence and delivery oversight, with responsibility for driving progress, managing risk and ensuring that transformation activity delivers tangible value.

This is a role with real breadth and visibility. You will lead a multidisciplinary team, including specialists in benefits realisation, change and engagement, and will work across organisational boundaries to align priorities, manage dependencies and maintain delivery momentum. Operating in a fast-evolving space, you will need to balance ambition with practicality, ensuring effective governance, strong delivery practices and clear communication across both technical and non-technical audiences.

Job description

You will be responsible for:

• Leading and coordinating a complex programme of AI transformation activity, ensuring alignment across multiple teams, managing dependencies and unblocking issues to maintain delivery momentum
• Managing programme budgets, commercial arrangements and risks, while coaching and supporting delivery and workstream leads in these areas
• Developing and implementing effective stakeholder management approaches, building strong relationships and influencing across senior audiences
• Balancing competing priorities and redeploying resources as needed to respond to changing organisational needs
• Establishing and embedding appropriate governance, delivery frameworks and agile practices, working closely with the Digital Programme Office and Head of Digital Delivery
• Acting as the central escalation point for programme-level challenges, ensuring risks and issues are addressed proactively
• Driving clear, consistent communication across the AI transformation portfolio, translating complex technical concepts for a wide range of audiences
• Working with suppliers, partners and wider government data and AI communities to ensure alignment with best practice and emerging capability

Person specification

Essential Criteria

• Proven experience of delivering complex data or AI programmes, including managing resources (Lead Criteria)
• Extensive experience in managing commercial agreements for specialist data & AI skills and data technologies (Lead Criteria)
• Proven knowledge and experience of coaching, leading and supporting delivery in an agile, iterative manner that manages risks effectively and delivers value early.
• Knowledge and experience of stakeholder management, particularly building key relationships and managing expectations.
• Proven ability to communicate effectively with varied audiences, translating technical concepts for non-technical audiences.

Desirable Criteria

• Knowledge of energy sector data and AI challenges, the transition to net-zero, including regulatory and affordability implications.

This is an opportunity to play a key role in shaping how Ofgem uses AI to transform its services and operations, at a time when the organisations work has never been more important.

If you are interested in applying for thisvacancy,please reach out to Lawrence Harris on 020 8253 1806 , or via email at [email protected].

#LI-DNI

Behaviours

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Communicating and Influencing
• Delivering at Pace

Technical skills

We'll assess you against these technical skills during the selection process:

• You will also be asked to complete a technical test. Details will be included in the invitation to interview.

Benefits

Alongside your salary of 49,452, OFGEM contributes 14,326 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

Things you need to know

Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours, Experience and Technical skills.

As part of your application, you will be asked to upload a 2-page copy of your CV and provide a 1250 word personal statement evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile. In the event of receiving a large number of applications, an initial sift may take place on just the lead criteria indicated in the essential criteria.

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [ https://www.cifas.org.uk/fpn ].

At Ofgem, we expect our staff to carry out their roles with honesty, fairness and openness. They should follow the Civil Service code and be free from any influence or bias. We are committed to making sure interests are recognised, declared and managed appropriately so that we can fulfil our duties as an energy regulator. Our Conflicts of Interest policy outlines the types of interests Ofgem staff must declare before onboarding, and the rules they must follow throughout employment so that we can clearly demonstrate that our decisions are not influenced by private interests.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a basic (or equivalent) criminal record check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) .

See our vetting charter (opens in a new window) .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window) .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window) .

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :

• Name : Lawrence Harris
• Email : [email protected]

Recruitment team

• Email : [email protected]

Further information

Appointment to the Civil Service is governed by the Civil Service Commissions Recruitment Principles. You have the right to complain if you feel there has been a breach of these Recruitment Principles. In the first instance, you should raise the matter directly via [email protected]. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission, please visit their website.

Follow link to apply
[email protected]

Attachments DDSS Role Profile AI Transformation Lead (2B) (FTC) Opens in new window (pdf, 136kB) AI Transformation Lead - Candidate Pack - GR Opens in new window (pdf, 740kB) Terms and Conditions Apr25 Opens in new window (pdf, 335kB)