Access to Health Records & FOI Lead

Job description

Be part of our BHT family

Buckinghamshire Healthcare NHS Trust (BHT) is an integrated provider of acute hospital and community services for people living in Buckinghamshire and the surrounding area.

We care for over half a million patients every year:

• Provide specialist spinal services at our world renowned National Spinal Injuries Centre at Stoke Mandeville Hospital, the birthplace of the Paralympics
• Nationally recognised for urology and skin cancer services
• Regional specialist centre for burns, plastic surgery, dermatology, stroke and cardiac services
• Deliver community services in health centres, schools, patients' own homes, community hospitals and community hubs.

More than 6,500 people from different nations, cultures and backgrounds work for us.

We would be happy to discuss possible flexible working options. We strive to be a family friendly, inclusive employer.

If you require any assistance in making this application, please contact [email protected] or phone 01494 734868.

We pride ourselves in being a great place to work and invite you to join our BHT family.

Job overview

We are looking for an experienced and motivated individual to lead the Trust's Access to Health Records and Freedom of Information functions, while also supporting the Registration Authority service.

The post holder will provide day-to-day leadership and oversight across Subject Access Requests, Access to Health Records requests and FOI activity, ensuring requests are managed lawfully, accurately and within statutory timescales. The role will also support secure and appropriate access to clinical systems through the Trust's Registration Authority arrangements.

Working closely with Medical Records, Information Governance, Corporate Applications and wider clinical and corporate teams, the post holder will help bring key information rights functions together into a coordinated service, providing clear accountability, improved resilience and consistent standards.

This is an excellent opportunity for someone with experience in information rights, health records or NHS administration who is looking to develop into a lead role with responsibility for service delivery, complex case management, staff support and continuous improvement.

Main duties of the job

• Lead the day-to-day delivery of the Trust's Access to Health Records and Freedom of Information services.
• Ensure Subject Access Requests, Access to Health Records requests and FOI requests are managed accurately and within statutory timescales.
• Provide support and guidance on complex, sensitive and high-risk information requests.
• Monitor workloads, performance and compliance, identifying risks and areas for improvement.
• Support and develop staff within the service, promoting consistent standards and effective ways of working.
• Support the Trust's Registration Authority function and secure access to clinical systems.
• Work closely with Information Governance, Corporate Applications and teams across the Trust to provide a joined-up service.
• Help shape and improve the service as Access to Health Records, FOI and related functions are brought together under a single lead.

Working for our organisation

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