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Great Western Railway

Great Western Railway

Great Western Railway is a company like no other. With a distinguished heritage and very powerful ambitions for the future, expect great things.

All of our 5,000 people are Great Westerners, helping us to provide fast and frequent commuter services for the M4 corridor, the Thames Valley and Newbury and Oxford. In the South West, we also run eight branch line services for local commuter and leisure services, as well as the mainline to Exeter, Plymouth and Penzance.

Running over 9,000 train services a week, we’re very proud of our many great achievements since we started our franchise in 2006. These include:

  • Growing passenger numbers from 76 million a year in 2009 to 97 million a year in 2013
  • Introducing over 100 new rolling stock vehicles
  • Achieving scores of 80% for passenger satisfaction and 89% for annual performance
  • Achieving 92% satisfaction for our Heathrow Connect services (run in partnership with Heathrow Airport)
  • Serving over 10,000 freshly cooked meals every week on our Travelling Chef, dining car and sleeper services between London and Penzance
  • Working with community rail partnerships to run six of the top ten fastest growing community rail lines in the country
  • Running more high-speed trains than at any time since the network was built with increased frequencies including half-hourly service to Cardiff and trains every 15 minutes to Bristol.

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More about Great Western Railway

Our Values

We’re dedicated to making your journeys as smooth and pleasurable as possible.

  • Committed to customers
  • Dedicated to safety
  • Supportive of each other
  • Accountable for performance
  • Go the extra mile to ensure the best customer experience


We aspire to be a diverse and inclusive organisation because we believe that diversity brings benefits for our customers, communities and our people.

Benefits at Great Western Railway

List of all the benefits that Great Western Railway are offering their employees. Benefits may vary depending on role, location and length of service.

  • Gym membership
  • Pension Scheme
  • Childcare Vouchers
  • Dental Insurance
  • Various Health Screenings
  • Health Cash Plan
  • Discount Scheme
  • Travel Insurance
  • Cycle Scheme
  • Lifestyle Discount
  • Job Share

What our people say

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Awards & accreditations

External partnerships

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