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Training, Welfare and Development at Capita

We want to ensure all our colleagues are cared for and supported in the way that works best for them. This could be through flexible or remote working, support during apprenticeships and higher education courses, mentoring programmes or providing services to help improve mental health and welfare. We already have several initiatives in place, with more to follow, including continuing to be part of the 30% Club’s Senior Women’s Mentoring Programme, the RISE development programme for underrepresented groups and training volunteer staff to become Mental Health First Aiders and Wellbeing Champions across the business.

Learning and development

All our colleagues have access to Capita Academy. This an online hub with learning and development content including mandatory and external training courses and access to our development programmes. We also have My Compass, which helps to assess current knowledge and skills and suggest learning so that colleagues can develop in their roles and move forwards in the right direction.

We have the Manager Passport programme with three levels of learning to help managers gain the skills, behaviours and competencies to perform well.

Articles in Training, Welfare and Development at Capita

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Lisa Evans: Ensuring Royal Navy Training Excellence

Lisa Evans talks about her role as Enabling Services Manager at the Royal Navy Submarine Training Centre (RNSTC), running the team that ensures the pl...

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Empowering Job Seekers: Mawande's Journey with Uplifting Job Seekers

Talent Manager Mawande talks about using his skills and experience to found a non-governmental organisation (NGO) called Uplifting Job Seekers to supp...

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ReMake: A look at Capita's programme for ex-offender entrepreneurs

I came to Capita on a two-week internship, having completed a programme for ex-offender entrepreneurs called ReMake. It’s been my second chance, and n...

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Embracing Neurodiversity: My Journey at Capita

I’d been working at Capita for five years, as a disability assessor, clinical trainer before progressing to a lead role. I loved my job, especially wh...

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From Royal Navy to Mental Health Ally: Overcoming Challenges and Finding Support at Capita

  When I left the Royal Navy after twenty-four years of service, I stayed connected to what I knew and loved, working first as a Defence Training M...

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Support Networks for New Parents at Capita

When I was expecting my first baby, arranging my maternity leave was a source of confusion and stress. So, in partnership with my co-chair for the Fam...

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Empowermenting The Future, Capita Becomes "Youth Verified"

We’ve all been there… We all know the feeling. Regardless of where you’re at in your career, we all started.. well at the start. After years of being...

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Shining a Spotlight on Mental Health at Capita

Today is the start of Mental Health Awareness Week with the theme this year on anxiety. It's something so important for us all to talk about as we al...

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Supporting Training, Welfare and Development at Capita