Yardi Support Analyst

Job description

Role Overview

As a Yardi Support Analyst, you will play a key role in supporting and enhancing the Yardi Voyager platform across Savills' Middle East operations. Acting as the primary point of contact for system users, you will provide technical support, manage incidents and service requests, maintain system administration activities, and drive continuous improvement initiatives.

Working closely with Property Management, Finance, Client Accounting, Facilities Management, IT teams, and external support partners, you will ensure the platform operates effectively, delivers high-quality data and reporting, and supports business objectives across multiple countries and portfolios. You will also contribute to the evolution of the Yardi support function by improving service desk processes, strengthening stakeholder engagement, and helping to deliver an outstanding user experience

Click here to download the full job specification. Please ensure you read this before applying.

What we offer you:

• Career and Professional Development

• 25-30 Days Annual Leave, depending on grade

• Life Assurance

• Private Medical Scheme

• Virtual GP

• Global Mobility Scheme

• Rewards Platform

• Company Pension Scheme

• Enhanced Incremental Annual Leave

Find out more about Savills offer

Recruitment agencies

Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.

Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.

Business area Property Management Locations Finsbury Circus House, Margaret Street, London, Peterborough Contract Type Permanent, Full time Remote Status This role offers some working from home Salary Competitive