Weekend Ward Clerk - Paediatrics

Job description

Detailed job description and main responsibilities

PRIMARY DUTIES & AREAS OF RESPONSIBILITY for Administrator

Customer focused general duties:

1. Respond to telephone and personal enquires from patients, visitors and staff in a diplomatic and courteous manner, ensuring the correct information is made available, recorded or passed on to relevant members of staff.
2. Meet and welcome patients and visitors to the ward; assist and guide as appropriate.
3. Assist and advise personal callers, staff, visitors and contractors to the ward. Ensure appropriate security is requested from people entering the unit.

Patient information / medical records:

1. Ensure patient details are entered in a timely and accurate manner on the hospital Patient Information Systems (PIMS) and NerveCentre.

2. Ensure all paperwork is prepared and available during attendance to the Children's Assessment Unit.

Please refer to the attached JD

Person specification

Qualifications

Essential criteria

• Good numeracy and literacy skills

Desirable criteria

• Grade A - C in maths and english

Knowledge

Essential criteria

• Knowledge of safeguarding
• Knowledge and experience of IT systems and experience in an administrative role

Desirable criteria

• Previous experience of working with healthcare systems

Skills

Essential criteria

• Excellent Communication skills
• Able to prioritise workload and work under pressure

Desirable criteria

• Knowledge of NHS computer systems

It is an exciting time to join Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

All new staff will be subject to a probationary period covering their first six months in post.

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