Ward Manager

Job description

Job summary

Progress your nursing career and take the next stepinto senior clinical leadership.

This is an exciting opportunity for an experiencedpalliative care nurse to play a key role in leading our Inpatient Unit team andmaking a real difference to patient safety, quality of care, and the overallpatient experience.

Using your advanced clinical judgement, specialistknowledge, and leadership skills, you will inspire and support the team todeliver outstanding palliative and end-of-life care. Working closely withcolleagues across the organisation, you will help create an environment wherepatients and their families receive compassionate, person-centred care whenthey need it most.

Main duties of the job

You will bring a degree-level qualification inpalliative care or a related subject, together with evidence of ongoingprofessional development. Significant post-registration experience inpalliative and end-of-life care is essential, as is experience of leading andmanaging teams, coaching and mentoring colleagues, and facilitating clinicalsupervision. Excellent communication and interpersonal skills are key, alongwith a passion for supporting the development of junior staff and helpingothers achieve their potential.

If you are looking for a role where you can developyour leadership expertise, influence service quality, and enhance lives throughexpert care, we would love to hear from you.

About us

Hospiscare has been supporting people in Exeter, Mid and East Devon with terminal illnesses for over 40 years. Our services include support at home, a specialist palliative care ward, out-patients clinics, and supportive therapies.

We support close to 2,200 local people each year, in some of the hardest times possible. As a local charity, we raise around £10 million each year to continue to provide our care. Our staff, volunteers and supporters help us to care for people when they're most in need, no matter what their individual circumstances may be.

We're proud to be rated as 'five star' by patients and families and as 'outstanding' by the Care Quality Commission, to have been awarded a Mind Bronze Award for wellbeing at work and to be a Disability Confident employer.

Job description

Job responsibilities

Job Description

1. JOB DETAILS

Job Title: Ward Manager

Band:7

Location: Searle House, Exeter EX2 5JJ

Team/Directorate: Clinical

Responsible To: Headof Inpatient Services and Clinical Quality

Responsible For: Senior Registered Nurses, RegisteredNurses, Healthcare Assistants

Accountable to: Director of Clinical Services

2. JOB PURPOSE

To lead, directand motivate the Inpatient Unit (IPU) team to ensure operational delivery ofthe best possible expert palliative/end of life treatment and care for patientswith a life limiting illness.

To promote dignity, encompassing a personcentred approach, to positively enhance the lives of patients on the IPU withcomplex life limiting illnesses.

To create aneffective learning environment to promote and manage patient safety and supportstaff, volunteers and students in their roles.

To promote theorganisational values and maintain relationships with the multi-disciplinaryteam and a wide range of key stakeholders to ensure seamless care.

3. KEY RESULT AREAS/PRINCIPALDUTIES AND RESPONSIBILITIES
3.1 Main Responsibilities

Lead, direct and motivate the IPU team to deliverthe best possible expert palliative/end of life treatment and care for patientswith a life limiting illness and those close to them.

Monitorteam performance to ensure delivery of the highest standards of palliative/endof life treatment and care whilst adhering to professional codes of conduct andHospiscares values.

Design and deliver education and learning for theIPU team to ensure the provision of excellent palliative/end of life treatmentand care in line with best practice and Hospiscares values.

Developpositive collaborative working relationships with other Hospiscare teams andwith health and social care providers in order to contribute specialist andservice knowledge to decisions and development.

Provideadvanced clinical judgement, specialist knowledge and diverse strategies inorder to deliver expert treatment and care in complex palliative and end oflife situations.

Managethe completion of reporting to ensure clinical incidents, complaints andcompliments are accurately reported and learning outcomes are shared with the team.

Act as a clinical ambassador for the organisationvia social media and events to support fundraising and supporter donation.

Lead the team to consider re-enablement as part ofpatients needs in order to develop the most appropriate care plans that meetindividual requirements.

Represent the IPU team at Clinical Leadership Team(CLT) and Patient Improvement Research and Innovation (PIRI) meetings tocontribute to Hospiscares overall strategic development.

Manage the teams day to day budget in order thatfunds are allocated appropriately and responsibly.

Plan and facilitate regular team meetings in orderto formulate strategies for positive change, team development, fostering goodrelationships and identification of clear team aims and objectives.

Promote and role model the use of evidence-basedpractice and support the development of relevant Hospiscare clinicalguidelines, policies, standards and audit in order to demonstrate serviceeffectiveness, quality and impact on treatment and care outcomes.

Collaborate with the Clinical Quality Team toensure quality assurance and improvement processes are adhered to andHospiscare remains compliant.

InfectionPrevention and Control

Maintaining a safe environment for patients, visitors and employees iseveryones responsibility. All staff arerequired to adhere to Hospiscares Infection Prevention and Control Policy andmake every effort to maintain high standards of infection prevention andcontrol at all times. This includesensuring personal and team compliance with all relevant policies andprocedures, and acting upon or reporting any identified risks.

Disclosure and Barring Service

This rolerequires a Disclosure and Barring Service (DBS) Enhanced level check withAdults and Children Barred Lists.

3.2 KeyContacts

Internal:

Inpatient Unit teamHead of Inpatient Services andClinical QualityMedical teamCommunity TeamsSupportive Care team
Directorof Clinical Services

ClinicalAdministration

ClinicalQuality Team

Learningand Development team

Peopleteam

Volunteers

Estatesteam

Traineesand Student Nurses

External:

Patients and those close to them
RoyalDevon & Exeter Hospital

NHSCommunity Services

GeneralPractitioners

NorthEast & West Devon Clinical Commissioning Group

Othercharities commissioning Hospiscare services

Residentialand Nursing Homes

Socialand Domiciliary Care Workers

Providersof out-of-hours services

Informalcarers

Otherlocal or national organisations eg FORCE, Marie Curie

Universitiesof Exeter and Plymouth
3.3 Health & Safety
Ensure that Health and Safetyguidelines and fire regulations are strictly adhered to

Comply with safe working practices asdefined by Hospiscare

Complete online training as and whenrequired

Take reasonable care for your ownhealth and safety and that of others who may be affected by acts or omissionsat work

Report any accidents, incidents or nearmisses as soon as reasonably practicable

Manage own work life balance andgeneral wellbeing, including any relevant pressures in respect of lone working,travel, difficult environments and challenging situations

3.4 General
Be aware of and adhere to Hospiscarepolicies and procedures at all times

Take part in progress/performancereviews throughout the year

Cooperate with other Hospiscare departments

Attend training courses and completeonline training modules as required to meet the requirements of the post

Take responsibility for own personaldevelopment, seeking out opportunities to learn new skills

Undertake any other duties as requestedby management which are reasonably deemed to be within the scope of the role

3.5 Other

Apply the Hospiscare values and behaviours to everyaspect of the role at all times

Promote and maintain the brand standards ofHospiscare

Job description
Job responsibilities

Job Description

1. JOB DETAILS

Job Title: Ward Manager

Band:7

Location: Searle House, Exeter EX2 5JJ

Team/Directorate: Clinical

Responsible To: Headof Inpatient Services and Clinical Quality

Responsible For: Senior Registered Nurses, RegisteredNurses, Healthcare Assistants

Accountable to: Director of Clinical Services

2. JOB PURPOSE

To lead, directand motivate the Inpatient Unit (IPU) team to ensure operational delivery ofthe best possible expert palliative/end of life treatment and care for patientswith a life limiting illness.

To promote dignity, encompassing a personcentred approach, to positively enhance the lives of patients on the IPU withcomplex life limiting illnesses.

To create aneffective learning environment to promote and manage patient safety and supportstaff, volunteers and students in their roles.

To promote theorganisational values and maintain relationships with the multi-disciplinaryteam and a wide range of key stakeholders to ensure seamless care.

3. KEY RESULT AREAS/PRINCIPALDUTIES AND RESPONSIBILITIES
3.1 Main Responsibilities

Lead, direct and motivate the IPU team to deliverthe best possible expert palliative/end of life treatment and care for patientswith a life limiting illness and those close to them.

Monitorteam performance to ensure delivery of the highest standards of palliative/endof life treatment and care whilst adhering to professional codes of conduct andHospiscares values.

Design and deliver education and learning for theIPU team to ensure the provision of excellent palliative/end of life treatmentand care in line with best practice and Hospiscares values.

Developpositive collaborative working relationships with other Hospiscare teams andwith health and social care providers in order to contribute specialist andservice knowledge to decisions and development.

Provideadvanced clinical judgement, specialist knowledge and diverse strategies inorder to deliver expert treatment and care in complex palliative and end oflife situations.

Managethe completion of reporting to ensure clinical incidents, complaints andcompliments are accurately reported and learning outcomes are shared with the team.

Act as a clinical ambassador for the organisationvia social media and events to support fundraising and supporter donation.

Lead the team to consider re-enablement as part ofpatients needs in order to develop the most appropriate care plans that meetindividual requirements.

Represent the IPU team at Clinical Leadership Team(CLT) and Patient Improvement Research and Innovation (PIRI) meetings tocontribute to Hospiscares overall strategic development.

Manage the teams day to day budget in order thatfunds are allocated appropriately and responsibly.

Plan and facilitate regular team meetings in orderto formulate strategies for positive change, team development, fostering goodrelationships and identification of clear team aims and objectives.

Promote and role model the use of evidence-basedpractice and support the development of relevant Hospiscare clinicalguidelines, policies, standards and audit in order to demonstrate serviceeffectiveness, quality and impact on treatment and care outcomes.

Collaborate with the Clinical Quality Team toensure quality assurance and improvement processes are adhered to andHospiscare remains compliant.

InfectionPrevention and Control

Maintaining a safe environment for patients, visitors and employees iseveryones responsibility. All staff arerequired to adhere to Hospiscares Infection Prevention and Control Policy andmake every effort to maintain high standards of infection prevention andcontrol at all times. This includesensuring personal and team compliance with all relevant policies andprocedures, and acting upon or reporting any identified risks.

Disclosure and Barring Service

This rolerequires a Disclosure and Barring Service (DBS) Enhanced level check withAdults and Children Barred Lists.

3.2 KeyContacts

Internal:

Inpatient Unit teamHead of Inpatient Services andClinical QualityMedical teamCommunity TeamsSupportive Care team
Directorof Clinical Services

ClinicalAdministration

ClinicalQuality Team

Learningand Development team

Peopleteam

Volunteers

Estatesteam

Traineesand Student Nurses

External:

Patients and those close to them
RoyalDevon & Exeter Hospital

NHSCommunity Services

GeneralPractitioners

NorthEast & West Devon Clinical Commissioning Group

Othercharities commissioning Hospiscare services

Residentialand Nursing Homes

Socialand Domiciliary Care Workers

Providersof out-of-hours services

Informalcarers

Otherlocal or national organisations eg FORCE, Marie Curie

Universitiesof Exeter and Plymouth
3.3 Health & Safety
Ensure that Health and Safetyguidelines and fire regulations are strictly adhered to

Comply with safe working practices asdefined by Hospiscare

Complete online training as and whenrequired

Take reasonable care for your ownhealth and safety and that of others who may be affected by acts or omissionsat work

Report any accidents, incidents or nearmisses as soon as reasonably practicable

Manage own work life balance andgeneral wellbeing, including any relevant pressures in respect of lone working,travel, difficult environments and challenging situations

3.4 General
Be aware of and adhere to Hospiscarepolicies and procedures at all times

Take part in progress/performancereviews throughout the year

Cooperate with other Hospiscare departments

Attend training courses and completeonline training modules as required to meet the requirements of the post

Take responsibility for own personaldevelopment, seeking out opportunities to learn new skills

Undertake any other duties as requestedby management which are reasonably deemed to be within the scope of the role

3.5 Other

Apply the Hospiscare values and behaviours to everyaspect of the role at all times

Promote and maintain the brand standards ofHospiscare

Person Specification

Knowledge

Essential

• Understanding of change theory and application in practice
• Advanced understanding of key issues relating to End of Life Care including policy developments
• Advanced understanding of theoretical nursing models and their impact on delivery of care
• Advanced understanding of the complexities of working with individuals at times of distress and conflict

Qualifications

Essential

• Registered Nurse with a current Nursing and Midwifery Council registration
• Degree in Palliative Care or degree level qualification in associated field
• Evidence of ongoing professional development
• Advanced Communication Skills

Desirable

• Teaching and mentorship/supervision qualification
• Leadership or management qualification
• Non-Medical Prescriber
• Advanced clinical assessment skills (MSc level)

Additional requirements

Essential

• Able and willing to contribute to the 7 days/week specialist palliative care service
• Able to fulfil the physical and manual handling requirements for the role

Experience

Essential

• Significant experience of people/team management including motivating and developing high performance teams
• Substantial post registration experience in palliative and end of life care
• Substantial experience of coaching/mentoring or clinical supervision
• Significant experience of policy and/or standards development and monitoring
• Substantial experience of facilitating and implementing teaching and education programmes

Desirable

• Experience of conducting audit and standard setting or academic research projects

Skills

Essential

• Ability to act as an expert practitioner, synthesizing complex information utilising an evidence based approach
• Advanced communication and interpersonal skills
• Highly developed ability to manage challenging circumstances effectively, to understand and disseminate multifaceted information
• Highly developed ability to prepare, lead and evaluate formal and informal teaching and education programmes
• Developed IT skills

Desirable

• Developed negotiation and influencing skills

Personal attributes

Essential

• Ability to lead and work as part of a team, prioritise workload and manage time effectively
• Ability to work autonomously, problem solve and act on own initiative
• Flexible and adaptable with the ability to respond positively in a rapidly changing environment
• Commitment to continuing professional development
• Awareness of Equality, Diversity and Inclusion in all aspects of work

Person Specification
Knowledge

Essential

• Understanding of change theory and application in practice
• Advanced understanding of key issues relating to End of Life Care including policy developments
• Advanced understanding of theoretical nursing models and their impact on delivery of care
• Advanced understanding of the complexities of working with individuals at times of distress and conflict

Qualifications

Essential

• Registered Nurse with a current Nursing and Midwifery Council registration
• Degree in Palliative Care or degree level qualification in associated field
• Evidence of ongoing professional development
• Advanced Communication Skills

Desirable

• Teaching and mentorship/supervision qualification
• Leadership or management qualification
• Non-Medical Prescriber
• Advanced clinical assessment skills (MSc level)

Additional requirements

Essential

• Able and willing to contribute to the 7 days/week specialist palliative care service
• Able to fulfil the physical and manual handling requirements for the role

Experience

Essential

• Significant experience of people/team management including motivating and developing high performance teams
• Substantial post registration experience in palliative and end of life care
• Substantial experience of coaching/mentoring or clinical supervision
• Significant experience of policy and/or standards development and monitoring
• Substantial experience of facilitating and implementing teaching and education programmes

Desirable

• Experience of conducting audit and standard setting or academic research projects

Skills

Essential

• Ability to act as an expert practitioner, synthesizing complex information utilising an evidence based approach
• Advanced communication and interpersonal skills
• Highly developed ability to manage challenging circumstances effectively, to understand and disseminate multifaceted information
• Highly developed ability to prepare, lead and evaluate formal and informal teaching and education programmes
• Developed IT skills

Desirable

• Developed negotiation and influencing skills

Personal attributes

Essential

• Ability to lead and work as part of a team, prioritise workload and manage time effectively
• Ability to work autonomously, problem solve and act on own initiative
• Flexible and adaptable with the ability to respond positively in a rapidly changing environment
• Commitment to continuing professional development
• Awareness of Equality, Diversity and Inclusion in all aspects of work

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration

Applicants must have current UK professional registration. For further information please see

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration

Applicants must have current UK professional registration. For further information please see

Employer details

Employer name

Hospiscare
Address

Searle House

Dryden Road

Exeter

Devon

EX2 5JJ

United Kingdom

Employer's website