Ward Clerk

Job description

Job summary

The Ward Clerk will give efficient clerical assistance to the Ward. The provision of an efficient clerical service is essential to ensure the speedy admission, discharge, and transfer of patients.

By the nature of the duties, the Ward Clerk will be required to maintain strict confidentiality and will be expected to deal with patients and relatives with courtesy and discretion at all times.

The ability to speak Welsh is essential for this post

Main duties of the job

The Ward Clerk is responsible to the Service Manager in providing an efficient clerical service across the wards.

For accountability and development purposes, the Ward Clerk will be under the direct responsibility of the Service Manager.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job description

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Job description
Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

Person Specification

Qualifications and/or knowledge

Essential

• Able to demonstrate English and Mathematics to GCSE C Grade or equivalent level
• RSA Level 1 or equivalent
• Welsh speaking' (minimum of level 3)

Desirable

• NVQ 2 Admin/Customer Care

Experience

Essential

• Previous Experience of office and administrative procedures

Desirable

• Previous NHS experience

Aptitude and Abilities

Essential

• Able to use electronic information systems
• Able to contribute constructively to a team working environment
• Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary
• Able to communicate information clearly and sensitively in person and over the phone
• Knowledge of data protection and patient confidentiality

Desirable

• Working knowledge of Microsoft Office packages

Person Specification
Qualifications and/or knowledge

Essential

• Able to demonstrate English and Mathematics to GCSE C Grade or equivalent level
• RSA Level 1 or equivalent
• Welsh speaking' (minimum of level 3)

Desirable

• NVQ 2 Admin/Customer Care

Experience

Essential

• Previous Experience of office and administrative procedures

Desirable

• Previous NHS experience

Aptitude and Abilities

Essential

• Able to use electronic information systems
• Able to contribute constructively to a team working environment
• Ability to use own initiative whilst understanding the need to seek advice from senior staff where necessary
• Able to communicate information clearly and sensitively in person and over the phone
• Knowledge of data protection and patient confidentiality

Desirable

• Working knowledge of Microsoft Office packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Betsi Cadwaladr University Health Board
Address

Glan Clwyd Hospital

Bodelwyddan

Rhyl

LL18 5UJ

United Kingdom

Employer's website