Triage Team Manager

Job description

Job Information

Are you passionate about making a difference in the lives of children and families? Join an "Outstanding" (Ofsted 2024) Authority and help our dedicated Triage Team shape better outcomes for children and families.

We currently have a full-time Team Manager post available within the Front Door Triage Team. Your primary base will be County Hall, Morpeth, with opportunities for hybrid working and flexible working across different sites in Northumberland.

Using the Signs of Safety model, Northumberland is a child- and family-focused authority with strong and effective management and leadership (as reported by Ofsted). Known for being supportive of staff and having a strong ethos of flexibility, working in Northumberland Children's Services is like having a second family (so say our staff).

We are looking for a committed and enthusiastic Team Manager to join our well-established Triage team linked to the MASH and responsible for dealing with contacts/referrals made to the Front Door and completing a robust triage/MASH assessment within timescales, to a high-quality in relation to the children and young people identified within these. This will involve working in partnership with families and professionals to deliver child-centred, strengths-based support.

For further details about the role, please refer to the Job Description and Person Specification.

For an informal discussion, please contact: Kath Burns, Senior Manager, First Contact Team - Specialist Services Email: [email protected]

What will Northumberland offer you?
• Signs of Safety training
• Essential Car User allowance
• A competitive salary of up to £61,990 (dependent on experience)
• A commitment to flexible working and support for family and caring responsibilities
• A generous Local Government Pension Scheme
• 26 days' annual leave, increasing to 31 days after 5 years' service
• Access to a flexi system, allowing up to 18 additional days leave per year
• Blue Light Card Scheme discounts
• A wide range of staff networks and emotional wellbeing support
• Hybrid working arrangements
• Access to a car lease scheme (post-probation)
• Free parking at council offices and on-site charging for electric vehicles

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Further information
For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here.

We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post.

Alternative application format:
British Sign Language: northumberlandcc-cs.signvideo.net
For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930

Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.