Transport Driver

Job description

Job summary

To provide a high-quality, Trust-wide courier and transport service, including the transportation of service users, staff, equipment, and supplies across Hertfordshire and beyond. The postholder must hold a clean full UK driving licence (including Category C), operate in a professional and courteous manner, and support the safe and efficient running of a 24/7 transport service, including weekends, nights and bank holidays.

All staff must comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct, and Equality and Diversity standards.

Main duties of the job

Operational

• Provide scheduled and ad hoc transport services across the Trust's locations.
• Drive Trust vehicles up to 3500kg for delivery of equipment, supplies, and personnel.
• Complete daily vehicle checks, maintain cleanliness, and ensure roadworthiness.
• Load and unload items in a safe manner; follow PPE and manual handling protocols.
• Collect and deliver mail, pharmacy, medical records, and confidential documents.
• Transport service users, families and staff as required, including those with mobility issues (wheelchair training provided).
• Respond to emergency requests in line with Trust procedures.
• Operate communication devices and maintain accurate journey logs.

Communications

• Communicate courteously and professionally with service users, staff and the public.
• Follow operational instructions clearly; escalate incidents and delays promptly.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job description

Job responsibilities

Duties and Responsibilities:

Operational

• Provide scheduled and ad hoc transport services across the Trusts locations.
• Drive Trust vehicles up to 3500kg for delivery of equipment, supplies, and personnel.
• Complete daily vehicle checks, maintain cleanliness, and ensure roadworthiness.
• Load and unload items in a safe manner; follow PPE and manual handling protocols.
• Collect and deliver mail, pharmacy, medical records, and confidential documents.
• Transport service users, families and staff as required, including those with mobility issues (wheelchair training provided).
• Respond to emergency requests in line with Trust procedures.
• Operate communication devices and maintain accurate journey logs.

Communications

• Communicate courteously and professionally with service users, staff and the public.
• Follow operational instructions clearly; escalate incidents and delays promptly.

Additional Information:

Physical Skills

• Full UK driving licence (including Category C)
• Ability to load/unload and secure items safely.

Physical Effort

• Daily lifting/moving of equipment; exposure to variable weather conditions.

Mental Effort

• Ability to work under pressure and to tight deadlines.

Emotional Effort

• Occasional contact with distressed or vulnerable service users

Working Conditions

• Working evenings, nights, weekends, bank holidays on a 24/7 rota
• Uniform and PPE provided.

Job description
Job responsibilities

Duties and Responsibilities:

Operational

• Provide scheduled and ad hoc transport services across the Trusts locations.
• Drive Trust vehicles up to 3500kg for delivery of equipment, supplies, and personnel.
• Complete daily vehicle checks, maintain cleanliness, and ensure roadworthiness.
• Load and unload items in a safe manner; follow PPE and manual handling protocols.
• Collect and deliver mail, pharmacy, medical records, and confidential documents.
• Transport service users, families and staff as required, including those with mobility issues (wheelchair training provided).
• Respond to emergency requests in line with Trust procedures.
• Operate communication devices and maintain accurate journey logs.

Communications

• Communicate courteously and professionally with service users, staff and the public.
• Follow operational instructions clearly; escalate incidents and delays promptly.

Additional Information:

Physical Skills

• Full UK driving licence (including Category C)
• Ability to load/unload and secure items safely.

Physical Effort

• Daily lifting/moving of equipment; exposure to variable weather conditions.

Mental Effort

• Ability to work under pressure and to tight deadlines.

Emotional Effort

• Occasional contact with distressed or vulnerable service users

Working Conditions

• Working evenings, nights, weekends, bank holidays on a 24/7 rota
• Uniform and PPE provided.

Person Specification

QUALIFICATIONS/EDUCATION/TRAINING

Essential

• Good general education
• Clean full UK driving licence (Category C)

PREVIOUS EXPERIENCE

Essential

• Working in a transport environment
• Experience in the NHS or public sector
• Understanding user needs

SKILLS/KNOWLEDGE/ABILITY

Essential

• Communication
• Organisation
• Time Management
• IT Literacy

Desirable

• Experience prioritising deliveries or logistical tasks

COMMUNICATION SKILLS

Essential

• Good verbal communication with internal/external customers

Person Specification
QUALIFICATIONS/EDUCATION/TRAINING

Essential

• Good general education
• Clean full UK driving licence (Category C)

PREVIOUS EXPERIENCE

Essential

• Working in a transport environment
• Experience in the NHS or public sector
• Understanding user needs

SKILLS/KNOWLEDGE/ABILITY

Essential

• Communication
• Organisation
• Time Management
• IT Literacy

Desirable

• Experience prioritising deliveries or logistical tasks

COMMUNICATION SKILLS

Essential

• Good verbal communication with internal/external customers

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Hertfordshire Partnership University NHS Foundation Trust
Address

Martinlea

Ashley Close, Bennetts End

Hemel Hempstead

HP3 8BL

United Kingdom

Employer's website