Temporary Registry Officer (Student Assessment)

Job description

Department: Academic Registry

The role is not suitable for students

Hours: 35 hours per week for 2 months with possible extension

The closing date for completed applications is 14November 2026

It is expected that interviews will be held on 19 November 2026.

You are encouraged to apply promptly, as we reserve the right to close the role and interview before the dates stated above.

The candidates should be available to start immediately.

To ensure your application form does not corrupt, please do not include any umlauts, accents or other diacritical marks within your application form.

Job Description

Job Description

Job title: Registry Officer

Reports to: Senior Registry Officer

Responsible for: N/A

Service: Academic Registry

Grade: RU06

Main purpose of the job: The Registry Officer (Student Assessment) is responsible for ensuring that all aspects of assessment,

progression, awards and completion/certification are administered and managed in accordance with the

academic regulations, with particular responsibility for collaborative provision. This post holder ensures that

processes are met effectively within the University deadlines for all Roehampton-based undergraduate

students. The Registry Officer will work flexibly within the team and offer the highest levels of customer

service to both external and internal users of Registry.

As part of the registry senior team, the postholder will be responsible for taking part in delivering Registry

strategy objectives through continuous process improvement and managing other staff members, where

appropriate.

Main duties and responsibilities: 1. To assist the Senior Registry Officer with the administration of the assessment cycle for Roehampton

and collaborative courses, including invigilated exams where relevant

2. To line manage, develop and support junior staff, and co-ordinate with colleagues to ensure the effective delivery of assessment support, where appropriate

3. To contribute to and help maintain module and component set up in relation to the Student Record System (SRS) assessment data

4. To assist with training and staff support in relation to the SRS 5. To produce and distribute in advance board reports for the University Awards and Progression Boards

and to develop the best practice for submission of marks and recommendations from the School/Faculty offices and/or collaborative partners, ensuring marks are received in accordance with agreed format and deadlines; to ensure that marks and mark amendments are recorded onto the SRS in an accurate and timely fashion and that Chair's Actions are taken for assessment decisions made outside of the University's Awards and Progression boards

6. To implement the recommendations of the Boards ensuring that all students are sent notification of their assessment results and any required next steps

7. To monitor the application of and provide advice and guidance in relation to the University's academic regulations

8. To foster effective working relationships with School and Faculty administrators and academics and the University's collaborative partners

9. To deploy the use of IT systems to maximise service and efficiency, and contribute to continuous improvement of Registry processes

10. To communicate with external bodies in relation to students' change of status, where relevant 11. To undertake any other requirements commensurate with the seniority of the post/as required by the

head of department

Person Specification The Person Specification focuses on the knowledge, skills, experience and qualifications required to undertake the role effectively. Please ensure that your application demonstrates how you meet the essential criteria.

Requirements E/D Criteria

Education and Qualifications

Essential • Degree or equivalent professional experience.

Desirable • Evidence of continuous professional development.

Knowledge and skills

Essential

• A high level of personal effectiveness in the workplace, including the ability to work efficiently under pressure, to manage own workload and to achieve objectives within deadlines;

• An ability to respond appropriately to challenging situations; • A high level of ICT Skills;

• An ability to make rational and fair decisions within a prescribed framework;

• An ability to work collaboratively with colleagues in different areas of the University towards common goals;

• A service-oriented approach and the ability to instil service values in others;

• A thorough understanding of the student-related academic cycle in higher education and related administrative processes;

• An ability to manage and manipulate large data sets accurately and under pressure.

Desirable • An ability to research and analyse quantitative and qualitative

information for the improvement of processes.

Work experience Essential

• Experienced in applying rules in a professional administrative context;

• Demonstrates a high level of personal effectiveness and a strategic approach to professional development;

• Experienced in creating and manipulating spreadsheets and complex information;

Desirable • Experienced in leading complex projects or business areas.

Managerial Skills Essential • Nonapplicable.

Desirable • Nonapplicable.

Communication skills

Essential

• Ensure effective enquiries service for staff and external contacts through face-to-face, email and telephone communication;

• Excellent written and oral communication skills, including an ability to convey detailed important information in a clear and accurate manner and to sustain a line of reasoning;

• Ability to deal sensitively as required with staff or students who may need help, or others showing obvious signs of distress, consistent with the normal duties of staff member.

Desirable • Nonapplicable.

Other requirements

Essential

• Resolves complex problems and responds appropriately to challenging situations as required;

• Will recommend non-standard solutions to problems encountered, for example, where requested information is delayed and impacts on a deadline.

Desirable

• Experience of coordinating the assessment process; • Experience of working in the HE sector;

• Aware of current developments in the higher education sector in relation to assessment and outcomes.

Additional Information • The University operates service-led hybrid working arrangements which may allow for 3 days in the

office and 2 days working from home although peak times might require flexibility and any hybrid arrangement will be determined by the service and in agreement with the line manager.

• The University of Roehampton is committed to Equality, Diversity and Inclusion • Set in a beautiful 54 acre parkland campus, the University has an attractive range of benefits and you

can find out more about them here.

Job description prepared by: Johanna Wibden Date: November 2025