Team Assistant - Independent Living

Job description

As a Team Assistant, you'll provide a wide range of administrative and business support to the Independent Living service. You'll play a key role in helping teams stay organised, coordinating meetings and projects, managing communications, maintaining records and supporting service improvements.

No two days are the same. You'll work closely with Team Managers, Local Link Leads, colleagues across the business and residents to ensure effective communication and excellent customer service.

You'll be responsible for:

• Managing emails, calls and enquiries, ensuring they are dealt with promptly and professionally.
• Organising meetings, preparing paperwork, taking notes and producing minutes.
• Maintaining databases, spreadsheets and administrative systems.
• Supporting performance reporting and operational activities.
• Coordinating scheme improvement plans and supporting complex case management activity.
• Assisting with projects and continuous improvement initiatives.
• Raising purchase orders and managing office supplies and equipment.

What we're looking for

We're looking for someone who is:

• Highly organised with excellent attention to detail.
• Confident using Microsoft Office and managing spreadsheets and databases.
• An effective communicator with strong written and verbal skills.
• Able to prioritise a varied workload and work independently.
• Committed to delivering excellent customer service.
• Passionate about making a difference for residents and supporting colleagues

Closing Date: 13th October 2026

Shortlisting Date: 15th October 2026

Interview Dates: w/c 19th October 2026

About Us

At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own! We also understand the difference that safe, secure, and affordable homes can make to people's lives.

A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too.