Team Administrator

Job description

Job Introduction

Thestarting salary for this role is £28,546 per annum, working 36 hours per week.

"It is great working with such kind and considerate colleagues, who always look out for one another and communicate well with tasks which are always delegated fairly within the team. The Management Team are very supportive and always listen, so you know you are being heard which really boosts morale" - GB, Team Administrator, South West

If you are looking for a new challengewithin a fast-paced administrative team in a Social Care settingand you are someone who loves to continually improve and learn new skills -we want to hear from you!

We are hiring a new Full-time Team Administratorto join our Business Support Team within our Social Care Administration Team on a permanent basis. The position will be based at Victoria Gate, Chobham Road, Woking, GU21 6JD. This role is open topart-remote working, meaning you will be required to work in the officea minimum of 2 days a week,on a rota basis, to support with office dutiesand the remainder of the week is worked from home.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time opportunities)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents

About the Role

Working within ourSocial Care Administration Team you will play an integral part in the day to day running of the department and all things admin. In this role you will organiseand minute a variety ofmulti-agency meetings on behalf of the social care teams,distribute minutes to involved parties ensuring timescales are met.

As a Team Administrator, up to 70% of the role is minuting meetings that are unable to be recorded due to professionals and agencies we work with. These meetings also have national statutory timeframes and could be used in court proceedings. Provide an efficient telephone service to our stakeholders and service users,liaise with professionals both within social care and with partner agencies, such as Police, Health, Education and Legal. You will keep track of information, update and maintain spreadsheets and databases andprovide performance information to line managers and other departments when requested.

As our Team Administrator you will need to be highly organised, willing to take responsibility and take initiative, and are comfortable in setting your own priorities and meeting deadlines. You will make sure that everything is in place to guarantee that all runs smoothly for the processes and teams you support.

Excellent interpersonal skills are essential along with a high level of written and verbal communication skills. You will have experience of working with highly confidential information in a customer-focused environment, as well as the ability to work under pressure and to tight deadlines.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours :

• Prior administration experience in a busy office environment.
• Ability to work as part of a team within existing protocols and procedures whilst being proactive and using your initiative within the scope of the role.
• Excellent customer service and communication skills as we handle telephone calls on a daily basis.
• Experience inminuting taking, typing directly onto a laptop.
• Excellent IT skills and proficiency in using Microsoft Office (Outlook, Excel, Word, PowerPoint and SharePoint).
• Ability to take a confident, organised, and proactive approach to your work with a commitment to your own professional and personal development.

To apply, we request that you submit a CV and you will be asked the following 4 questions:

1. Please outline your administration experience.
2. Note-taking support to meetings is a large part of this role. Please give details of your laptop note-taking experience.
3. Please describe, and give examples, of how you maintain good customer service.
4. Please list the skills and any qualifications you have that are relevant to this job.

Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey.

A basicDBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) will be required for this role.

The job advert closes at 23:59 on Wednesday 11 th November 2026 with interviews to follow.

The interview will include 8 competency questions and a minute taking exercise and should last approximately 45/60 minutes.

Contact Details

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

For an informal discussion please contact Rose Mullard via email at [email protected] or Freya Hawkins via email at [email protected] .

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation and will move to new authorities in April 2027. This role is currently employed by Surrey County Council and will remain so until then. If you are employed by Surrey County Council on 1st April 2027, your employment will transfer under TUPE arrangements to one of the new councils, with your current terms and conditions protected. The provisional allocation for this post is West Surrey Council, subject to final confirmation through the wider transition process later this year. Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council .

Our Commitment

We are a disability confident employer which means if you have shared a disability on your application form and haveevidencedyou meet theminimum shortlisting criteria, as displayed on the advert, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day,we'recommitted to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.

Attached documents:

• BM-2019-197 - PS5 - Team Administrator v2.pdf - Team Administrator - Job Description