System Administrator Technician

Job description

Detailed job description and main responsibilities

1. ACCOUNTABILITIES
• Ensure that service delivery standards are achieved
• Work collaboratively and assist the applicationsteam, Operational leads, and other colleagues to ensure service delivery
• Act as an ambassador for the applicationsteam, ensuring the positive development of the service brand, championing the Trust's values
• Organise and co-ordinate small meetings, workshops and events.
• Responsible for assisting in technical projects and work programmes which impact across clinical and non-clinical areas
• Be able to manage information that is complex and sensitive and confidential when dealing with multi-stranded IM&T issues.
• Responsible for presenting complex IM&T issues to peer groups.

2. Effort FACTORS:

Physical Effort:
• Frequent sitting or standing in a restriction position to carry out duties

Mental Effort:
• Concentration required when checking information and when answering queries from staff / Customers; there maybe interruptions to deal with ongoing requests and queries.

Emotional Effort:
• Little Exposure

Working Conditions:
• Occasional unpleasant conditions; Use VDU equipment continuously

Person specification

Clinical application experience

Essential criteria

• Knowledge of working in an IT Support environment.

Desirable criteria

• ITIL foundation
• PRINCE 2

IT support experience

Essential criteria

• Fundamental knowledge of computer systems design, applications development and systems administration

Desirable criteria

• Experience of working within an NHS IT Department environment.

MS Office Skills

Essential criteria

• Good Working knowledge of MS Office products

Desirable criteria

• Advanced Excel knowledge

Troubleshooting skills

Essential criteria

• Able to perform routine tasks without the need for instruction. Is able to undertake more complex tasks once given detailed instruction.

Desirable criteria

• Experience of systems administration and supporting an application suite within an acute Trust,

It is an exciting time to join Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

All new staff will be subject to a probationary period covering their first six months in post.

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