Switchboard Operator

Job description

Switchboard Operator

Number of vacancies

1

Location

Hindlip

Grade

A

Salary

£24,747 Plus shift Allowance 12.5% and Weekend working Allowance 12.5%

Working pattern

Shift working

Additional allowances

Yes

Part/Full Time

Full Time

Hours per Week

37

Type of Contract

Permanent

Document Attachment Instance 1

Document Attachment Instance 1

Job Advert

You don't need a badge to make a difference. As part of our police staff team, your skills and perspective help us cut crime, build safer communities and support victims.

The main purpose of the role is to provide a professional response to calls received in accordance with Charter Standards and Force Policy.

• Switchboard Operator role is a office based role

The closing date for this post is 12 noon on Tuesday 17th November 2026

Why work for us?

• 24 days Annual leave (increasing to 29 after 5 years' service) + bank holidays
• Generous pension scheme
• Health and well being support through an Employee Assistance Programme, Occupational Health services and Staff Networks. .
• Police Mutual, affordable private healthcare and other savings.
• Gym membership discounts.
• Discounts on Electric Vehicles and Cycle to work scheme.
• Register for a Blue light card - over 15,000 discounts from large national retailers.

To read more about the added benefits and rewards of working for West Mercia Police, please go to .

• We embrace diversity and welcome applications from everyone.
• We are also happy to talk flexible working where it is suitable for the role.

If you require any support to complete your application or you have any questions please contact the recruitment team on 01905 718444 (press option 1 then 5) or email (internally please use myBop)

Internal applicants who need redeployment will be offered positions ahead of other candidates, subject to them passing a selection process

We know that people from underrepresented backgrounds may hesitate to apply unless they meet every single requirement. We don't want that to be a barrier for suitable candidates. If you meet the majorityof the criteria and are excited about this role, we encourage you to apply. We're committed to building a diverse, inclusive, and authentic workplace where everyone can thrive.

*Photo ID will be required at interview so please follow this if you do not have a photo driving licence or passport (can be expired)