Student Ambassador

Job description

Department: UK Recruitment Team

Contract Duration: Hours will be offered during the 2026/27 academic year.

Hours: There are no regular hours of work. Hours will be variable and are not guaranteed. Student Ambassadors decide which shifts to apply for and the HR Team allocates them in accordance with operational needs. Work opportunities will vary throughout the week and weekends including evenings and Saturdays with the occasional Sunday.

The closing date for completed applications is: Sunday 4th October 2026

Successful applicants will be invited to an assessment centre and interview on one of the following dates: 21st and 22nd October 2026

Applications are open only to current University students enrolled on a current programme of study in the 26/27 academic year. If you are a student and due to graduate before January 2027 you are not eligible for this recruitment round.

The candidates should be available to start immediately.

To ensure your application form does not corrupt, please do not include any umlauts, accents or other diacritical marks within your application form.

Job Description

Job Description

Job title: Student Ambassador

Service: UK Recruitment, Commercial

Reporting to: Designated member of UK Recruitment team or other shift supervisor

Key Benefits:

• Flexible hours per week. Select hours and shifts that work around your needs

• Personalised training is provided

• Be part of a diverse, inclusive and multi-cultural staff and student community

Main purpose of the job:

Student Ambassadors play a vital role in aiding the UK and International Recruitment Department in a variety

of recruitment events on and off campus. You are the face and voice of the University. You are responsible

for ensuring each guest, prospective student, etc. receives a friendly, warm and welcoming impression of

the University no matter what kind of event or shift you are working. Being a Student Ambassador gives you

the opportunity to share your positive experiences of Roehampton to important stakeholders including

prospective students and parents. All Student Ambassadors are expected to be friendly and professional at

all times.

Main duties and responsibilities:

The main duties a Student Ambassador will undertake include (but are not limited to):

• Campus Tours and Visits

• Recruitment Fairs through UCAS, UK University Search, What University, etc.

• Taster and Open Events

• Assisting with Graduation

• International Summer schools /arrivals

• University Enrolment, welcome and registration events

• Social Media Content Creation

• HE Fairs at schools and colleges

• School talks and presentations

• Supporting with webinars

• Widening Participation events with IntoUniversity, AimHigher, etc.

• Assisting Primary Education, Nursing and Dance interview days

• Q&A sessions

• Sign posting

In the course of undertaking these duties, it is the responsibility of the Student Ambassador to:

• Honour any shift volunteered for and subsequently assigned to them.

• Be punctual in the attendance of their duties, ensuring they turn up to the event with plenty of time.

• Undertake the requirements of the work engagement assigned as detailed in the pre

engagement brief and in line with the training provided.

• Act in a professional manner at all times when carrying out their duties.

• Maintain clear and professional communications with fellow Student Ambassadors, the

UK Recruitment team and customers of the events worked by the Student Ambassador.

• Attend all mandatory induction and training sessions

• Act in accordance with relevant University policy including but not limited to IT related policy,

Health and Safety related policy and relevant HR policies and procedures.

Person Specification

The Person Specification focuses on the knowledge, skills, experience and qualifications required to undertake the role effectively. Please ensure that your application demonstrates how you meet the

essential criteria.

Requirements E/D? Criteria

Education and

Qualifications Essential

• A current University of Roehampton student (undergraduate or

post graduate)

Knowledge and

skills

Essential

• Excellent inter-personal skills, great customer service skills

• Time management skills

• An ability to work collaboratively and proactively with colleagues

within the Department and from different areas of the University

• An ability to 'think on your feet' and react to situations as they

arise

Work experience Essential • No essential experience required

Desirable • Experience in a customer service based setting

Communication

skills Essential

• The role will require excellent verbal and written communication

skills

Other

requirements

Essential

• Punctuality regarding shift attendance

• Being available to work during key University activities including

Open Days, Offer Holder Days, Enrolment, Graduation and Clearing

(exact dates will be provided upon appointment/being known)

Additional Information

• There are no regular hours of work. Hours will be variable and are not guaranteed. Student

Ambassadors decide which shifts to apply for and the HR Team allocates them in accordance with

operational needs. Work opportunities will vary throughout the week and weekends including

evenings and Saturdays with the occasional Sunday. Any work will be agreed in advance via When

I Work (our scheduling and timesheet management platform) and once agreed must be honoured by

the Student Ambassador.

• The hourly rate of pay is inclusive of accrued holiday pay

• This role is subject to the terms and conditions as detailed in the University's temporary worker

agreement.

• This appointment may require a DBS check depending on the specific shifts being undertaken

• The University of Roehampton is committed to Equality, Diversity and Inclusion

• Set in a beautiful 54 acre parkland campus, the University has an attractive range of benefits

and you can find out more about them here.

Last reviewed date: September 2026