Speech and Language Therapy Admin Officer

Job description

Job overview

Speech and Language Therapy Team Administration Officer - Full/Part Time

We are looking for a dedicated and skilled admin officer to join our well established team. We provide clerical and admin team support to the speech and language therapy team who work across adult and children's services.

The post holder will provide comprehensive, effective, accurate and timely clerical and administrative service to the Speech and Language Therapy Department.

Main duties of the job

To provide clerical support to the Speech and Language Therapy Department

To carry out all aspects of library services including scanning to Clinical Web Portal of SLT assessments, case histories etc.

To be responsible for adhering to all health record procedures with particular reference to case notes and their management.

To compile relevant information for clients discharged from the Service.

To send out and record appointments on a daily basis

To receive change of appointment information and to make appropriate rearrangements.

To undertake routine photocopying, scanning and laminating as required.

To type letters, memos and reports

To participate in the processing of incoming and outgoing mail.

To provide accurate data input support for the Speech and Language Therapy Service to include client registrations using keyboard skills as appropriate.

To amend and update client records on information system

To liaise with the I.T. Department regarding the reporting of operational difficulties with information systems and to assist in the resolution if required.

To maintain, order and issue stock items of stationery.

To receive telephone calls and answer queries as necessary.

To take messages and ensure that they are distributed in a timely manner.

Working for our organisation

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Detailed job description and main responsibilities

Please see attached Job Description/Person Specification for a full detail of role and main responsibilities

Person specification

Knowledge and skills

Essential criteria

• Meets all essential criteria

Desirable criteria

• Meets all desirable

Flexible Working - As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.

Qualifications - Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant's qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants' qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.

Visa/Sponsorship Information

In line with UKVI requirements, the Trust is unable to sponsor any applicants for Skilled Woker Visas who do not meet the minimum eligibility requirements including applicable salary thresholds and concessions. Before applying, please ensure that you have the right to work in the UK, or that the role is eligible for sponsorship. For more information, please visit: