Speciality Co-ordinator

Job description

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

Job overview

As the Specialty Co-ordinator within the HHFT Orthopaedic Service you will strive for excellence in supporting patients through their complete care pathway.

You must ensure the provision of high-quality patient care by providing an efficient and effective administration service for the Consultants, designated Medical Staff and Specialist Nurses.

You must act as first point of contact for all forms of communication for the Consultants and their team. To monitor the timetable of the consultant team, taking an overview of the co-ordination of inpatient and outpatient commitments. To communicate appointment and admission related information to patients and /or carers.

You will support the administrative pathway ensuring patients are seen within the mandatory waiting time targets as outlined in the NHS Constitutional Standards.

You will primarily be based at Winchester Hospital (you may be asked to travel between BNH & RHCH if required)

Main duties of the job

To co-ordinate and be responsible for the provision of full secretarial and administrative services to the Consultant and his/her team for both Admitted (Inpatient) and Non-Admitted (Outpatient) patient pathways

Please see Job Description for the list of the main duties for this role

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Detailed job description and main responsibilities

More information about our Trust and this role can be found on the Job Description and Person Specification document attached.

If you have any questions or would like to discuss the role with our team please contact us.

Person specification

Training & Qualifications

Essential criteria

• Educated to A-Level or Level 4 qualification or able to demonstrate evidence of relevant experience/senior administrator training
• Formal secretarial/senior administrator training

Desirable criteria

• Customer care training or similar

Experience & Knowledge

Essential criteria

• Experience supervising a team
• Experience of supervising a team in a large complicated organisation
• Able to demonstrate from previous employment history evidence of job related achievements and success
• Experience/knowledge of the 18-week pathway

Desirable criteria

• NHS experience in an Acute Trust
• Good insight into the importance of NHS performance
• Knowledge of outpatient structures

Skills & Ability

Essential criteria

• Computer skills including Excel and Word
• Good verbal and written communication

Desirable criteria

• Wider Office packages
• NHS/Foundation Trust structures and culture
• Experience developing admin processes

Our commitment to you:

We are committed to equality and diversity in both the provision of our services and how we recruit and manage our staff. Applications are encouraged from everyone with the necessary attributes for the job, irrespective of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy and maternity.

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

The paperwork:

• HHFT is committed to putting the safety and care of our patients first - as well as helping us to protect you and your colleagues. Therefore, we would recommend that you are vaccinated against COVID-19 and that you understand that we are treating COVID-19 positive patients within our services.
• Shortlisted candidates will be contacted at least 5 working days before the scheduled interview date. Applications will be submitted directly into our preferred third party recruitment system (Trac). All subsequent information regarding your application will be generated from apps.trac.jobs via email - please ensure to check your junk/spam folders.
• All new staff will be subject to a probationary period covering their first six months in post.
• In compliance with Part 7 of the Immigration Act 2016, all applicants must be able to communicate fluently in English to an appropriate standard which will be assessed as part of the selection process.
• This vacancy may close before the current listed closing date. If you intend to apply you are advised not to delay submitting your completed application.
• We believe that using technology wisely reflects strong time management and a commitment to innovation. However, it's essential to personalise your recruitment application to showcase your unique skills and experiences. Over-reliance on generic, AI-generated content may result in rejection if multiple candidates submit applications with similar language or structure. In such cases, recruiting managers may reach out for further clarity where applications appear consistent with others, to better understand your individual strengths.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search