Solutions Architect

Job description

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

EA as an organization aims to set the bar for technology at American Express. The two main drivers of EA's success are its frameworks (common services to be leveraged by engineering teams across the enterprise) and its Major Engagements (high priority, business critical projects which need architectural guidance and support). The Solutions Architect in EA will be expected to work with product/business teams to design resilient, highly available, scalable distributed systems.

Responsibilities:

• Ensures Technology Platform solutions are aligned with the corresponding Platform Blueprint and Company Platform roadmaps; may be called on to be the Technology Platform Single Point of Contact (SPOC)
• Focuses on cross-platform integration to use and optimize platform capabilities
• Ensures the engineered environment meets the specification in terms of business requirements, application design and infrastructure requirements, i.e. accountable for the platform integration performance and efficiency
• Performs hands-on solution architecture design work and actively participates in design and code reviews to ensure both delivery of desired business outcomes and alignment to enterprise standards
• Provides input and functional direction to the Technology Platform's API strategy and implementation roadmap
• Works with Business and Data Architects to align and incorporate their input into platform solutions
• Responsible for coaching and mentoring engineering resources on solution architecture, providing advice, mentorship and assistance to less experienced colleagues as required
• Identifies technical solutions and business process improvements in support of the business and IT strategic direction
• Finds opportunities to embrace innovative technologies
• Interacts with business partners and product engineering teams to share and direct architecture practices that may affect business solution delivery
• Provides architectural governance, reviewing projects to ensure alignment to architectural and technical strategy by driving Technology Platform to Platform Architecture Review (PAR) approval level
• Advises product delivery resources on the best time to engage dependent teams (for example, database engineering teams)
• Ensures accurate asset information is documented and recorded in the appropriate repositories for the assigned portfolio

Qualifications:

• 4-5 years of hands-on programming experience meaningful to the assigned Technology Platform in a professional environment and/or comparable experience such as:
  • Advanced hands-on experience with application solution architecture design and end-toend software development of complex distributed (multi-tiered) systems
  • Prior experience in multiple IT disciplines with a confirmed understanding of architectural concepts (business, data, technical and solution) and track record of implementation
  • Extensive experience using a systems analysis and design methodology that is applicable to an agile product environment
  • Bachelor's Degree in computer science, engineering, information systems or related field required; advanced degree preferred
• Prior hands-on experience with one or more core technology stack components within the assigned portfolio, such as relevant frameworks and/or programming languages
• Advanced to authoritative level knowledge and understanding of solution architecture, complex application systems design and platform integration via modern approaches (i.e. RESTful APIs)
• Proven understanding of relevant supporting architecture domains required to align and deliver solutions (business, information, application, technical, etc.)
• Ability to perform system design reviews to ensure selection of appropriate technology, efficient use of resources, and alignment to strategic platform roadmaps
• Channel-specific solution architecture skills as required by the assigned platform, such as web, mobile, voice or interactive media
• Advanced skills with Open Source components, frameworks and complex systems integration
• Full understanding of Service Oriented Architecture design principles, execution patterns and performance optimization techniques
• Able to participate in the prevention, diagnosis, and resolution of system outages as a leader in the underlying architecture
• Experienced level understanding of relevant SDLC methodologies, practices and compliance policies/procedures
• Deep business capability domain knowledge relative to the assigned portfolio
• Able to acquire results with an emphasis on reducing cycle time and growing the speed to market of new products
• Excellent interpersonal skills (verbal and written), as well as effective consultative and influential leadership skills
• Well versed in current industry best practices regarding solution delivery disciplines
• Strong business insight with the ability to identify key issues and their impact in a broad business context

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.