Senior Systems Manager

Job description

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

Barts Health supports the Pregnancy Loss Pledge and commits to supporting their staff through the distress of miscarriage.

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

Job overview

Provide expert system-level support and technical oversight across all Soft FM digital platforms, including CAFM,
Power BI, SharePoint and PowerApps. Lead the full system lifecycle, including configuration, testing, release and
review, ensuring strong governance, data integrity and security.

Main duties of the job

Barts Health NHS Trust manages one of the largest operational estates in the NHS, supporting some of the busiest and most complex hospitals in the country. Through a strong group model, we are committed to delivering safe, efficient, and digitally enabled environments that underpin outstanding patient care.

Soft FM services rely on a wide range of interconnected systems, including Synbiotix (CAFM), Power BI, SharePoint, and PowerApps platforms. However, the current support model is fragmented, limiting innovation, integration, and responsiveness.

Working for our organisation

Barts Health is one of the largest NHS trusts in the country, and one of Britain's leading healthcare providers.

The Barts Health group of NHS hospitals is entering an exciting new era on our improvement journey to becoming an outstanding organisation with a world-class clinical reputation. Having lifted ourselves out of special measures, we now have the impetus and breathing space to chart a fresh course in which we are continually striving to improve all our services for patients.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.

Detailed job description and main responsibilities

We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.

Person specification

Experience

Essential criteria

• Significant experience managing and supporting operational or business systems.
• Extensive experience delivering digital transformation and system integration projects.
• Experience of managing data reporting, analytics, or performance tools such as Power BI.

Desirable criteria

• Experience of managing CAFM systems or other FM-related digital platforms.
• Experience of working within the NHS or large public-sector environment.

Skills

Essential criteria

• Strong analytical and problem-solving skills with the ability to work autonomously.
• Excellent attention to detail and ability to manage complex datasets.
• Confident communicator, able to explain technical issues clearly to non-technical audiences.
• Able to manage competing priorities and deliver to deadlines in a complex organisation.

Desirable criteria

• Skilled in SharePoint and PowerApp development or automation tools.

Knowledge

Essential criteria

• Thorough understanding of system change control and data governance procedures.
• Sound knowledge of digital security and information governance requirements.
• Understanding of CAFM systems, Power Bl, and other analytical platforms.

Desirable criteria

• Awareness of NHS Digital and interoperability standards.
• Knowledge of data integration and automation principles.

Qualifications

Essential criteria

• Educated to Master's level or equivalent experience in digital systems management or data analytics.
• Foundation level qualification in ITIL or equivalent service management framework.
• Proficient user of Microsoft 365, Power Bl, and data tools.

Desirable criteria

• Formal project management qualification (e.g. PRINCE2 or Agile).
• Advanced certification in ITIL or digital systems administration.
• Training in data analytics, Power Platform, or CAFM systems.

Other

Essential criteria

• Strong interpersonal and negotiation skills, with ability to influence at all levels.
• Commitment to continuous improvement and innovation.
• Ability to travel across Trust sites as required.

Desirable criteria

• Interest in emerging digital technologies and NHS digital transformation initiatives.

Visa Sponsorship Information

This role is subject to UK immigration requirements. Where sponsorship is required, applicants must meet the eligibility criteria for a Skilled Worker visa in accordance with current UK Visas and Immigration rules, including any salary, qualification, and role-specific requirements applicable at the time of appointment. Candidates who require sponsorship will only be considered where the post is eligible and where all sponsorship criteria can be met. Evidence of the right to work in the UK will be required before appointment. Please note that for roles employed under Agenda for Change Terms and Conditions, the High-Cost Area Supplement (HCAS) is not included when calculating the basic salary for the purposes of sponsorship.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment where staff treat one another with dignity and respect. We aim to create an equitable working environment where every individual can fulfil their potential.

As an Equal Opportunities Employer we actively support applications from individuals' who apply under the Guaranteed Interview Scheme and will process your application as appropriate.

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications has been received and we regret that we are unable to provide notification if your application is unsuccessful.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs.

By applying for this post you are agreeing to Barts Health NHS Trust transferring the information contained in this application to its preferred applicant management system. If you are offered a job, information will also be transferred into the national NHS Electronic Staff Records system.

Barts Health is committed to safeguarding the welfare of children and to child protection. The Trust aims to ensure as far as is possible that anyone, paid or unpaid, who seeks to work in our organisation and who gains access to children, is safe to do so. As such, you may be required to undertake a Disclosure and Barring Check as part of the recruitment process if appointed to a post with direct access to children or vulnerable adults.

Barts Health promotes active travel as part of its goal to reach Net Zero. Each site is accessible by public transport and the Trust has a cycle to work scheme and some sites have Brompton Hire Pods.

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