Senior Graduation and Awards Officer (REDEPLOYEE APPLICANTS ONLY)

Job description

Job Description

Please note: This role is only open to redeployee applicants at City St George's. Applications from individuals who are not redeployee applicants will not be considered at this time.

To apply, please email your CV and cover letter to [email protected] with the job title and reference number, demonstrating how you meet the essential criteria outlined in the person specification.

City St George's, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George's, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us.

** Background - Registry Services, within Academic Services, is establishing a new Graduation and Awards team to deliver a dedicated focus on student awards, certificate production and graduation ceremonies. Working closely with Registry Services, Schools and the Events Team, the Senior Graduation and Awards Officer will play a key role in coordinating operational delivery, ensuring data accuracy, event management and supporting an excellent experience for graduating students.

** Responsibilities - Coordinate the delivery of awards, certificates and graduation activities, ensuring data is accurately processed and validated. Lead operational planning for graduation cycles, act as an escalation point for complex cases, support process improvements and provide guidance to team members. Develop stakeholder communications and work collaboratively with Schools and Events colleagues to ensure successful delivery of graduation and award processes.

** Person Specification - You will have experience of student records administration, award processing or related higher education operations. Strong organisational, communication and problem-solving skills are essential, together with the ability to interpret regulations, manage complex data accurately and meet demanding deadlines. Experience supervising colleagues, working with student records systems such as SITS, and delivering large-scale operational activities would be advantageous.

** Additional Information

Whilst the role is hybrid, there is a frequent amount of on-site presence required during the preparation and running of graduation ceremonies, currently held in January and July every year. Peak periods of certificate production may also require more days on site.

Closing date for applications: 4th October 2026 at 11:59pm

Interviews are scheduled to take place from 26th October 2026

The selection process will involve an interview and an exercise. Further details will be confirmed at the interview stage.

City St George's offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.

City St George's, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George's operates a guaranteed interview scheme for disabled applicants.

The University of business, practice and the professions