Job Description: Position: Senior Claims Underwriter for London Market Public D&O Claims
Reporting to: Chris Hughes (London) & Chris Moore (San Francisco)
Type: Full Time
The London Market Claims team are driven, diverse and ready for anything. We work closely with our underwriters to ensure that there is a clear, open and transparent relationship with our customers and brokers from the very beginning.
We are looking for someone who can be a part of a strong team, maintaining your own portfolio of claims within a financial authority. However, you will also be able to work with senior team members on more complex files in order to progress experience and knowledge. We take advancement and continued learning very seriously at Hiscox, expecting you to always question why and continually look for a better way - whether it's a process, a claims decision or use of technology.
Hiscox LM insurance is diversifying and growing. The Casualty division has moved away from our historic E&O business, instead focussing on 3 key classes of business - General Liability, Directors and Officers, and Cyber. After two consecutive years of doubling our D&O book, it is now the largest part of the Casualty division, exceeding $200m in annual premium with further growth targeted for 2021. This is an exciting time to join the D&O claims team as we expect further growth as the claims catch up to the expansion of the book. We seek a candidate who can work with our underwriters and the rest of the claims team to define our claims service proposition. As many of our D&O policies are primary or first excess, this role will include a dynamic client facing role and an ability to work as a joined up team to achieve the united vision. Hiscox is an outstanding company which offers excellent career paths for those who are willing to seize the opportunity.
In addition, at Hiscox London Market, we expect our claims team to actively participate in some marketing functions as we believe that our underwriters are not selling insurance policies, they are selling our claims servicing. And the best way for brokers and prospective customers to understand that value is to meet us before there is a claim.
What you'll be doing
Handling D&O claims - mainly US, but also Europe, Australia & New Zealand
Participating and feeding into the quarterly review process
Working with others to review and update our expert panel
Working with underwriters and claims colleagues to maintain and grow our presence in D&O
Assisting in planning and building our claims service proposition
Joining underwriters in marketing efforts both in London and, in time, the US
Travel to conferences and mediations where appropriate
Person Specification: Our must haves
Educated to graduate level or of graduate calibre
At least 3 years' experience in D&O in the London Market, ideally including significant US claims
Clear and evidenced experience with ECF
A willingness to travel
An ability to use own initiative and confidence in making decisions
Excellent people skills
Ability to question the norm and seek 'a better way'
Good mathematical skills (at least GCSE level achieved)
A confident communicator with demonstrable communication skills both oral and written
Someone who can analyse complex issues but is also pragmatic, commercial and solution orientated
Our nice to haves
Experience with US liability
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we're committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn't always have to be 'nine to five' and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.
#LI-CM1 If you would like to know more about the role, or you are having any difficulties with the application process please send your CV and the four-digit job ref number to [email protected]
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