Senior Assistant Technical Officer - Dispensary

Job description

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

Job overview

We have a vacancy for a Senior Pharmacy Assistant to work in our busy and friendly department.

This position is based in Winchester, however there is occasionally a requirement to work across sites.

We are looking for you to accurately dispense in-patient, discharge, and out-patient prescriptions, supporting patient flow in a fast-paced environment.

Prioritisation skills are valued and personal development is encouraged and supported.

You will need to possess an NVQ Level 2 in Pharmaceutical Sciences (or equivalent), and all applicants must have excellent communication skills, be flexible and be able to work accurately under pressure.

A good level of English and Maths (GCSE level or equivalent) and computer skills are essential. Physical fitness is required as there is some manual handling involved.

Main duties of the job

To accurately dispense (including generation of labels) in-patient, discharge, and out-patient prescriptions.

To answer telephones promptly and politely, dealing with queries, relaying complete and accurate information.

To recognise self-limitations and refer to an appropriate person when required.

To dispense controlled drugs.

To receive out-patient prescriptions in the dispensary.

To hand to the patient or carer, out-patient prescriptions if deemed appropriate by the Responsible Pharmacist.

To be responsible for the accurate input of data into the pharmacy JAC computer systems for all duties requiring its use (labelling, returns etc.).

To dispense cytotoxic medicines following COSHH regulations. To produce consistently reliable and accurate work in a timely manner.

To perform general housekeeping duties within the dispensaries including cleaning dispensary equipment and ensuring that there are sufficient quantities of sundry items available.

To contribute to the quality improvement of the pharmacy service contributing to audits, practice changes and reviews of the processes.

To achieve objectives agreed at Individual Performance Review with line manager.

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.

Detailed job description and main responsibilities

Happy to Talk Flexible Working - all requests for flexible and part time working will be considered.

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

Person specification

Training & Qualifications

Essential criteria

• GCSE Maths & English (Grade C or above)
• NVQ Level 2 in Pharmacy (mandatory units)

Desirable criteria

• NVQ Level 2 in Pharmacy (Dispensing Unit)

Skills & Knowledge

Essential criteria

• Experience of working in a pharmacy

Desirable criteria

• Hospital Pharmacy Experience

Skills & Abilty

Essential criteria

• Computer literate
• Excellent communication skills
• Customer service experience

Using AI in Your Application

We support the use of technology to help manage time and improve efficiency, but it is your responsibility to ensure your application is personalised and accurately reflects your own skills, experience and values.

AI tools can be useful when drafting an application, but they should only be used to assist you. The content submitted must be your own work and an authentic representation of your knowledge, abilities and experiences.

Applications that rely heavily on AI-generated content may be rejected. For example, we may receive multiple applications containing identical or generic wording that does not reflect the individual applicant.

The use of AI during assessments, including interviews, is not permitted unless this has been agreed in advance as a reasonable adjustment. For virtual interviews, you may be asked to provide a 360-degree view of the room and confirm that no additional devices are being used. If AI use is suspected during an interview, we may pause the interview, ask questions regarding its use, or adapt our assessment approach.

Working in healthcare requires integrity, honesty and accountability. We expect all applications and assessments to be a genuine reflection of your own experience, knowledge and values.
Our Commitment to Inclusion

We are committed to equality, diversity and inclusion in both the delivery of our services and the recruitment and management of our staff.

We welcome applications from everyone who has the skills, experience and values required for the role, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership status, pregnancy or maternity.
Happy to Talk Flexible Working

We are committed to supporting flexible ways of working and will consider all requests for flexible and part-time working wherever service needs allow.
Important Information About Your Application
Recruitment Process

Applications are submitted through our recruitment system, Trac. Following submission, all correspondence relating to your application will be sent from apps.trac.jobs. Please regularly check your inbox, including your junk or spam folders.

Shortlisted candidates will normally be contacted at least five working days before their interview date.
Vacancy Closing Dates

This vacancy may close before the advertised closing date if sufficient applications are received. We therefore encourage you to submit your application as early as possible.
English Language Requirement

In line with Part 7 of the Immigration Act 2016, all applicants must be able to communicate effectively in spoken and written English. This will be assessed during the recruitment process.
Pre-Employment Checks and Probation
Keeping Patients Safe

At Hampshire Hospitals NHS Foundation Trust, patient safety is our highest priority. We recommend that staff are vaccinated against COVID-19 and understand that we continue to care for patients who are COVID-19 positive within our services.
Probationary Period

All new employees will be required to complete a six-month probationary period as part of their employment with the Trust.

Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search