Senior Administrator

Job description

Fulfil your potential in hospitals that make history:

Charing Cross, Hammersmith, St Mary's, Queen Charlotte's & Chelsea and Western Eye.

With five world-renowned hospitals, Imperial College Healthcare NHS Trust is full of opportunity if you are looking to develop your healthcare career.

We are an NHS Trust of approximately 16,000 people, providing care for over a million and a half patients from north west London and beyond every year.

We have a rich heritage and an ambitious vision for the future of our patients and local communities.

With our partners, Imperial College London, and The Royal Marsden NHS Foundation Trust, we form Imperial College Academic Health Science Centre, one of 6 academic health science centres in the UK, working to ensure the rapid translation of research for better patient care and excellence in education.

We are proud of our heritage in innovation and we are early adopters of new insights in technologies, techniques and treatments for improving health.

Job overview

We are looking for an enthusiastic and experienced MDT Coordinator/Personal Assistant to join our team at Hammersmith Hospital.

In this role, you will provide comprehensive administrative, organisational, and secretarial support to the multidisciplinary team (MDT) and designated consultants, ensuring the efficient coordination of patient pathways and clinical services. You will play a key role in organising MDT meetings, managing complex schedules, coordinating patient-related information, and supporting the delivery of high-quality care.

You will need excellent communication, organisational, and interpersonal skills, together with the ability to work confidently and professionally with patients, consultants, clinical staff, Trust colleagues, and external healthcare professionals.

Main duties of the job

• Coordinate and manage MDT meetings, including preparation of agendas, patient lists, documentation, and recording of outcomes and actions.
• Provide comprehensive PA and secretarial support, including diary management, meeting coordination, correspondence, and arranging appointments.
• Input and maintain accurate patient information on Cerner and other Trust systems, ensuring all data is entered in a timely and accurate manner.
• Coordinate patient pathways, investigations, admissions, and follow-up appointments in collaboration with the clinical team.
• Responsible for general administration including post, filing, photocopying, minute taking, and other duties as required.
• Ensure all enquiries to the department are dealt with politely, courteously, promptly, and professionally.
• Provide excellent customer service to patients, carers, and healthcare professionals.

Working for our organisation

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career. Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Environmental sustainability
Climate change and poor air quality is a health emergency that harms people's health and wellbeing and widens health inequalities. The Trust is also committed to reducing its impact on the environment by reducing our greenhouse gas emissions to Net Zero by 2045. All our employees have a role to play, and we have an active green network that supports staff to act in ways that ensures that our services are efficient, sustainable and reduce our impact on the environme