School Support Officer Level 2 - Charles Williams CiW Primary School

Job description

Post No. POSN005359 - School Support Officer Level 2 - Charles Williams CiW Primary School

32.5 hours per week
8:30am to 3:30pm
39 weeks - term time only
Fixed term appointment until 31 August 2027 (in the first instance)

The Governing Body and Headteacher at Charles Williams Church in Wales Primary are seeking to appoint a Level 2 School Support Officer. Charles Williams CiW Primary is a happy and welcoming school with a dedicated team of staff. The post will be offered as a fixed term contract for 1 year in the first instance.

We are looking to appoint someone with a 'can-do' attitude, who is able to work to deadlines, can multitask and compete with conflicting priorities; the successful candidate will be able work calmly under pressure and be an effective team player. Confidentiality is essential due to the nature of the duties undertaken.

The school administrative team is a busy working environment within the school that deals with a wide variety of tasks. The post holder is responsible for whole school day to day administration i.e., word-processing letters, forms, and documents, sending messages to parents, reception cover and telephone duties, along with basic first aid.

The School Support Officer is also required to assist the Senior School Support Officer with various administrative tasks.

We are seeking to appoint a candidate that:

• Has excellent ICT Skills and ability to use Google Suite and MS Office.
• Able to organise workload by priorities, multitasking and work flexibly.
• Has a proactive approach and a willingness to develop strong working relationships with staff at all levels.
• Ability to handle confidential matters with the utmost discretion.
• Has good verbal and written communication/numeracy skills.
• A minimum of one year's experience of general clerical / administrative / financial work.
• Approachable with a good sense of humour.

For a full description of the duties please refer to the job description.

Holidays must be taken during school closure periods. The appointment process will involve a task followed by an interview with members of the school leadership team and a member of the governing body.

Closing date: midnight Sunday 20 September 2026
Shortlisting: Monday 21 September 2026
Interview and task: Friday 25 September 2026
Start date: Thursday 1 October 2026 (or as soon after)

This position is exempt from the Rehabilitation of Offenders Act (1974) and is subject to an enhanced DBS check.

We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English.

Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role.

Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK.

Our values - Fairness for all, Making a difference, Being responsible, Working together
Ein gwerthoedd - Ein Gwerthoedd, Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd