Sales Manager

Job description

Motors, is the ultimate destination for car enthusiasts and buyers alike! As a leader in the market, we pride ourselves on providing unparalleled search tools, expert car guides, insightful reviews, and a comprehensive vehicle price guide. Our mission is simple: to empower buyers to find their perfect car efficiently and with confidence, while also helping automotive retailers reach millions of eager buyers.

At Motors, you'll be part of a team that's revolutionizing the way people buy and sell cars. Our innovative advertising opportunities not only elevate our platform but also extend across a vast dealer advertising ecosystem, including automotive giants like eBay and Gumtree. If you're ready to drive your career forward in a dynamic, fast-paced environment, Motors is the place for you. Join us and be a part of shaping the future of automotive retail!

Reports To: Head of Account Management

Contract Type: Permanent

Location: Richmond UK, Hybrid (2 days office based)


About the Role

You'll join one of four Account Management teams, reporting directly to the Head of Account Management. As a Sales Manager, your main responsibility is to lead and develop a team of 8 Account Managers. They'll be focused on retaining and expanding a diverse portfolio of small to medium-sized car dealerships. Your tasks include implementing sales strategies, monitoring performance metrics, and collaborating cross-departmentally to meet sales goals. You'll analyze data to uncover trends, generate insightful reports for senior management, provide regular feedback and coaching to your team, and continuously seek opportunities for improvement to drive revenue growth and enhance customer satisfaction.

Strong communication, strategic planning, and problem-solving skills are essential for excelling in this position.

What will this role entail?

• Lead, mentor, and motivate a team of account managers to achieve individual and team sales targets.
• Develop and implement strategies to retain and grow client accounts, ensuring customer satisfaction and loyalty.
• Analyse account performance metrics and develop action plans to address areas for improvement.
• Collaborate with cross-functional teams, including Sales, Marketing, and Product Development, to identify opportunities for upselling and cross-selling.
• Serve as the primary point of contact for escalated client issues, working to resolve issues in a timely and satisfactory manner.
• Monitor market trends and competitor activity to identify opportunities and potential threats.
• Prepare regular reports and presentations for senior management, providing updates on account performance, trends, and strategies.

What you'll need to bring...

• Analytical mindset, with the ability to analyse data and market trends to inform strategic decision-making.
• Prior experience in managing an Account Manager team is crucial, along with a demonstrated history of consistently meeting and surpassing revenue, retention targets, and KPIs.
• High capability of emotional intelligence, displaying strong leadership and team management skills, with the ability to motivate and develop team members.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
• Self motivated, driven and results oriented with a customer-centric approach and a clear commitment to delivering exceptional service, driving client satisfaction.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing circumstances and priorities.
• Proficiency in CRM systems and Microsoft Office Suite

Perks & Benefits

We offer a supportive, flexible, and growth-focused workplace. At Motors you will have a healthy work-life balance, continuous learning, remote work options, and engaging challenges. Join us for a fulfilling career where your well-being is a priority.

Financial reward

• Competitive Pay
• Discretionary Bonus
• Pension Scheme (up to 9% Employer Contribution)
• Employee recognition scheme with great financial prizes ££

Work-life balance

• 25 days holiday per year growing with length of service
• Hybrid and UK Remote working depending on role
• Generous Family Friendly Leave
• Free counselling and support (for when you might need it)

Health & Insurance

• Private Healthcare Insurance
• Private Dental insurance cover & Cashback.
• Online private GP service.
• Generous sick pay support
• Life assurance policy (x4 Life Assurance)

Other

• Social & Inclusion Calendar - packed with events.
• Free food and beverage in our office locations

Diversity & Inclusion at Motors

Here at Motors we are on a mission to create a culture where all our teams are inspired to share their passion, talents and ideas with equal opportunities for growth and career development throughout both of our brands.

We know that a diverse and inclusive team drives creativity and makes both our brands stronger. That's why we're committed to discovering new talent and employing people who reflect the nature of the society around us, so that when you join Motors you can be you!